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Applications Manager (E-Discovery)(41893)
Information Systems
USA-DC-Washington
Security Clearance :NACI
Clearance Status:Must be Obtainable
Schedule:Full Time
Shift:None

Type of Travel:None
Percent of Travel Required:None
Description

The Applications Manager is responsible for Ediscovery and litigation technology end-user training and support. For example, support for a large case might involve a dedicated server hosting several applications - Concordance, MS Access, and an Intranet site, for example - with an end user community that includes dozens of attorneys, paralegals, and contractor support staff accessing the applications across the JCON office automation network or through an authorized remote connection. The Applications Manager works under the direction of the User Support Program Manager of the Contractor IT Manager, or depending upon the size and complexity of the case, the Lead Project Manager. The Applications Manager, under the direction and supervision of the appropriate senior level staff, will design and implement the entire Ediscovery program focusing on best practices and training to support the end user community. Works with software providers to solve user problems; is experienced in tweaking system configurations to enable users to get the most out of applications. Creates and oversees all aspects of user and system documentation, user training sessions, and systems for publishing user alerts, newsletters, and tip sheets. In addition to managing "reactive" level support for the applications, the Application Manager participates in proactively seeking improvements to products, technologies, and approaches, and for providing recommendations to Contractor IT Managers and government personnel. Stays current with best industry standard litigation support technologies and Ediscovery case law and consults with Contractor and Government management on the best ways to make Electronic Discovery applications available, and on which packages might be best suited to particular needs.

Qualifications. Three to five years of experience planning and implementing litigation support technology training solutions specializing in Ediscovery. Thorough knowledge of litigation support database systems such as Summation, Concordance, LiveNote, Law 5.0, CaseMap Suite, MS Access, Sanction/Trial Director and eDiscovery tools. At least one year teaching/training experience involving computer applications, preferably database, imaging, or other automated litigation support applications preferred Thorough knowledge of hardware and software image acquisition and OCR systems. Understanding of concepts relating to computer networking (LAN/WAN), client/server) Ability to multitask, exhibit calm professional demeanor, and interact with all level of personnel. Ability to work both independently and as part of a team. Excellent oral and written communications skills required. JD strongly preferred.Requires a bachelor's degree (in Computer Science or related field) or equivalent, and seven to nine years of related experience (hands on experience in computer hardware, software, and networking technologies). Supervisory experience.