Activists are using the act to issue report cards on local and national elected officials, pioneering work that has become an important tool in strengthening democracy and improving governance in this country of 1.1 billion people and empowering a population not used to questioning authority.
“Somehow, elected representatives in India exist in a space which is totally unaccountable, where there is very, very little information on what their roles are and even less on what their performance is,” said Anjali Bhardwaj of the group Satark Nagrik Sangathan (Society for Citizens’ Vigilance Initiative).
“It is almost insulting someone if you ask, ‘What are you doing?’ — they are treated with such kid gloves,” she said. “But when we are facing the kind of breakdown of governance that we are in India now, people find it extremely useful to know how effective their elected representatives are.”
Bhardwaj’s work began in the national capital territory of Delhi, where she investigated the role of members of the Legislative Assembly. The results were startling.
Residents of one Delhi slum, for example, would wake in the middle of the night to line up in front of a water tap that was turned on at 2 a.m. for one hour. For seven years, they visited their local elected representative and pleaded for a tube well, only to be told that he had no money.
Then, with Bhardwaj’s help, the residents of the slum in Malviya Nagar filed a series of Right to Information requests.
Residents discovered that not only had their representative received $550,000 annually to spend on development, but also that he had spent a quarter of it in the past year building or refurbishing fountains — which would probably never be turned on — in a neighborhood renowned for water shortages.
Suitably shamed, the official turned up just before election day to inaugurate a tube well.
“With an elected representative, the poor are the biggest vote bank,” Bhardwaj said. “The voting percentage in a slum is typically 90 to 95 percent, and people understand they have the power to hold elected representatives accountable. So, for the first time, people have meaningful interaction with their elected representatives.”
During her work, Bhardwaj found that there was no written definition of what a legislative assembly member’s role should be, so she wrote one, requesting information on how often lawmakers raised issues in the assembly, how they spent development funds and what committee meetings they attended.
Then she went to work making the information more readily available, demanding that the government provide it proactively, “without people having to stick their necks out and ask for the information and get threatened.” And, not satisfied because the information was available only online — and inaccessible to many poor residents, who lack Internet access — she fought to have it posted on bulletin boards across Delhi.
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