Rick Fernandes, CEO of Webloyalty, said he receives one complaint for every 50,000 customers. "Anybody who has an issue gets their money back," he said. In CoGo's case, the $133 was promptly refunded.
CoGo's time-honored advice (which even CoGo has to be reminded of): Be careful what you click on. And read the fine print.
TRAVEL TICKER
Planning a driving trip in Western Ireland? A new law requires that formerly bilingual road signs and official maps be printed in Gaelic, not English . . . No more standees: All Amtrak trains traveling the Northeast Corridor (Boston to Newport News, Va.) will require reservations, starting April 25 . . . Guatemala's northern Peten Province has declared a state of emergency, with more than 10 forest fires burning out of control near archaeological sites, including Tikal.
BARGAIN OF THE WEEK
Jolly Good Fare
Fly to Manchester, England, or London for $409, including taxes. Details: What's the Deal?, Page P3.
Reporting: John Briley, Carol Sottili, K.C. Summers
Help feed CoGo. Send travel news, road reports and juicy tattles to: co go@washpost.com. By fax: 202-912-3609. By mail: CoGo, Washington Post Travel Section, 1150 15th St. NW, Washington, D.C. 20071.
