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Netflix Braces for Amazon

DVD Rental Company Cuts Fees to Compete

By Christopher Stern
Washington Post Staff Writer
Saturday, October 16, 2004; Page E01

In just five years, Netflix Inc. shot out of nowhere to create a new segment in the movie rental business with a simple business model that allows people to rent popular DVDs online and have the flicks arrive pronto in the mail, all for a monthly fee.

Netflix's success spawned competitors, but few so far have been able to chip away at its 95 percent share of the market.

_____Related Coverage/Columns_____
Online Movie Service To Debut (The Washington Post, Jun 14, 2004)
NetFlix Faces Rivals, Cable Competition (The Washington Post, Apr 17, 2004)
You Can Rent Movies Online, but Should You? (The Washington Post, Apr 4, 2004)

But that may soon change. Netflix warned investors this week that it is taking drastic steps to prepare for a new era of competition from Amazon.com Inc.

Netflix executives told analysts during a conference call Thursday that the company will cut monthly fees by 18 percent and postpone its plans to expand in Europe so it can focus on meeting the threat from Amazon.

The news sent shares of Netflix down $7.13 to close at $10.30.

Netflix executives said they picked up rumors about the development several weeks ago and have been able to confirm them from several sources. Amazon has declined to comment on any plans to enter the DVD rental business. "Our customers have encouraged us to offer low price online DVD rentals but we have no announcement to make at this time," said Amazon spokeswoman Patty Smith.

If Amazon enters the rental market, it could create a showdown between two survivors of the Internet bubble that collapsed in 2000. While Amazon has become the Wal-Mart of the online world, Netflix has remained focused on the DVD rental business.

Through Netflix, customers can pick from more than 25,000 titles online and can keep rented movies as long as they want. When they return one film, another is sent. Netflix's "no late fee" model has proved popular and played a significant part in the company's ability to sign up 2 million subscribers. The company is planning to report $500 million in revenue this year, up 80 percent from last year.

Netflix already has new competition in the form of Blockbuster Inc., the nation's largest movie rental retailer. Earlier this year, Netflix increased its monthly fees to $22 despite Blockbuster's entry into the market with an offer of $19.99 a month.

Netflix reversed course on Thursday and said it would cut the fee to $18 a month in response to the possible arrival of Amazon. Blockbuster soon followed suit and said yesterday it would cut its monthly fee from $19.99 to $17.49.

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