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TECHWORKING: Mindshift Technologies Inc.

Monday, August 30, 2004; Page E05

Mindshift Technologies Inc. plans to hire about 17 people in the next two to three months. Paul W. Chisolm, chairman and chief executive, talked with The Post's Andrea Caumont.

Q What does

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your company do?

AWe're a managed-service provider of technology. We provide all of the IT infrastructure for small businesses so they can concentrate on running their business. The model is a remote model, a new model in the IT industry. Historically, companies have had to send people to the client's premises three times a week, whereas we can do 98 percent of the work remotely. It's a model of the future. We do all the infrastructure, help desk, e-mails, anything from an IT infrastructure point of view, we can do. You get a big company IT package for a small business.

What do you think your employees would say are the best reasons for working at your company?

They like it because it's a place where everybody cares. It's a new model and one they know we're a leader in. There's a buzz about that. They also know we're well-funded and have a healthy balance sheet. They work with people who work together as a team, and they love that.

Who owns your company?

We're owned by two tier-one venture capitalists: Columbia Capital in Alexandria, and Fidelity Ventures in Boston.

What sense of stability can your company offer job candidates?

It's a growth market, and from a pipeline point of view, we're growing fast. There's opportunity here because of the growth. There's a nice track from entry through management level. It's not a brand-new business. We serve around 5,000 desktops today. We know we can sell; we know we can service. Overall it's also a very competitive pay package.

What are the demographics of your company?

In our 92-person company, there are 17 women and 18 minorities, none of whom are in the executive management team.

What positions do you have available, and what level of expertise do you want?

We're looking for one network operations center manager with four years of experience, two senior systems engineers with 10 years of experience, two network operations technicians with two years of experience, two customer-care representatives with two years of technical help-desk experience, two account managers with two years of experience, one project manager with three years of experience, two customer engineers with three years of experience, four sales people with five years of experience and one inside sales representative for appointment-setting with one year of experience.

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