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Zurer Travel
Washington
When Animals Fly
AIRLINE CUSTOMERS who fly with their pets should know that any problems regarding animal handling should initially be reported to the airline involved [Coming and Going, May 1].
Because of a new reporting rule that goes into effect June 15, the first priority for customers who have experienced incidents involving the mistreatment, injury, loss or death of their pet should be to file a complaint with the airline involved. The airline is then required to report these incidents and statistics to the Department of Transportation to be published online.
It is our hope that if the public knows to file their complaints with the airline first, then other fliers can make informed decisions about pet travel.
Kelly Connolly
Issues Specialist,
Companion Animals
Humane Society
of the United States
Washington
Easter Island, Cont'd
I SPENT a few days in February on Easter Island and was delighted to read your story ["A Heady Experience," April 24]. I highly recommend to my clients that they include a stop at the beautifully organized museum (only a $2 taxi ride from town). The moai figures will be more meaningful after viewing the excellent descriptions and labels recalling the oral history that has been handed down through generations. Visitors should also ask about the marvelous locally produced ice cream sold in some of the small restaurants and hotels.
Marjorie Turgel
Research Travel
Rockville
Write us: Washington Post Travel section, 1150 15th St. NW, Washington, D.C. 20071. Fax: 202-912-3609. E-mail: travel@washpost.com. Letters are subject to editing for length and clarity.
