Find yourself muttering the "I'm mad as hell and not going to take it anymore" consumer mantra more often lately? Since misery loves company, check out this bizarre episode from the Customer Service Encounters of the Worst Kind folder. It's a case about one company even misery may have trouble... -
Demonizing the Customer
Find yourself muttering the "I'm mad as hell and not going to take it anymore" consumer mantra more often lately? Since misery loves company, check out this bizarre episode from the Customer Service Encounters of the Worst Kind folder. It's a case about one company even misery may have trouble...-
By Don Oldenburg