Questions and Answers About Independence Air

Questions and Answers About Independence Air

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Tuesday, January 3, 2006

Q What if I have an Independence Air ticket?

A The airline said it won't fly after 7 p.m. Thursday. The one exception: Flight 1777, from White Plains, N.Y., to Dulles International Airport, is still scheduled to depart at 7:26 p.m.

Can I get a refund?

The airline said it is "seeking bankruptcy court approval to automatically refund customers" with tickets for flights that had been scheduled to depart after it stops flying. A spokesman also recommended that travelers seek refunds from credit card companies. The airline said no refunds will be offered for free flights or vouchers.

What about the return flight for someone who already is traveling on Independence Air?

The airline suggested trying to switch to a flight that will return before Thursday.

Will other airlines honor my ticket?

Other airlines are required by law to honor the tickets, but passengers must fly standby and pay a $50 fee each way. Travelers have 60 days to make arrangements with other airlines, Independence said.

What about Independence Air frequent-flier miles?

They are invalid after Thursday.

How can I reach Independence?

The airline predicted that its phone lines will be jammed and suggested using its Web site, http://www.flyi.com .

What about stock in Independence Air?

The airline has already cautioned that the stock is expected to be canceled through bankruptcy court proceedings and will have no value. It closed Friday at 2.8 cents a share.


© 2006 The Washington Post Company

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