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Live Female Human Operator: City and state, please.

Me: I hate that woman!

LFHO: I hate that woman, too!

Me: She never gets anything right!

LFHO: I know! It's awful.

Me: And if you, like, cough, or stammer, or hesitate, or heaven forbid, pronounce a French name correctly, she doesn't understand, and her tone of voice gets all snippy.

LFHO: And then we have to do it anyway and deal with people who are angry.

Me: I like you more!

LFHO: I like you more, too!

This moment of intense human bonding was brought to you by Verizon. I have had similar conversations with operators before -- they all hate that voice -- but this particular conversation went on a few seconds more, and it almost changed everything.

Me: Who is that woman, anyway?

LFHO: They call her Darby. I think it's an acronym for something.

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