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GAO Says Government Pesters Wounded Soldiers Over Debts

Michael Hurst, a former Army finance officer in Arlington who has studied the issue, said the military should have taken action years ago to prevent the debts from being created.

"It's a complete leadership failure," he said. "We can't expect the soldiers to notice mistakes in their pay that the paid professionals have failed to notice and correct."


Retired Army Staff Sgt. Ryan Kelly, who lost a leg in a roadside bombing, received a letter in 2004 saying he was in debt to the government and was in jeopardy of being referred to a collection agency.
Retired Army Staff Sgt. Ryan Kelly, who lost a leg in a roadside bombing, received a letter in 2004 saying he was in debt to the government and was in jeopardy of being referred to a collection agency. (By Haraz Ghanbari -- Associated Press)

Although the GAO report focuses on battle-wounded soldiers who have separated from the military, there are probably others who were still on active duty when their debts caught up with them, Hurst said. Factoring those in, "I would say thousands" are affected by the problem, he said.

The GAO report said that 73 percent of the debts were caused by pay problems, including overpayments, calculation errors and mistakes in leave. Other debts were created when soldiers were billed for enlistment bonuses, medical services, travel and lost equipment.

House Government Reform Committee Chairman Thomas M. Davis III (R-Va.), who is holding the hearing, has called the phenomenon "financial friendly fire." Yesterday, his spokesman, Robert White, reacted to the report, saying: "Literally adding insult to injury, the systems that are supposed to nurture and support returning warriors too often inflict additional wounds to their financial health."

In one case cited in the GAO report, the debts meant that a soldier's family had no money to pay bills and had to send an 11-year-old daughter to live out of state.

At today's hearing, Army and Defense Department officials are expected to testify about what is being done to correct the problem. A database of soldiers wounded in action has been created, but the GAO suggested that more needs to be done, including congressional action to forgive more soldiers' debts and provide refunds in certain cases.

Previously the GAO had issued 80 recommendations for improving the Army payroll processes. Army officials have said they are at work on those recommendations. An Army spokesman did not return calls yesterday requesting comment.


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