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With Online Music, It's a Buyer's Market

Orpheus Records owner Richard Carlisle shuns iPods but says his Arlington business is affected by online preferences.
Orpheus Records owner Richard Carlisle shuns iPods but says his Arlington business is affected by online preferences. (By Dayna Smith -- The Washington Post)
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"When I started college, I was listening to rock and classic rock, and that's it," said Kilfoyle, who swaps music recommendations with old college friends through instant messaging, online chats and checking out each others' playlists on iTunes. A program called Hamachi also allows them to listen to music saved on each others' computers. Because of his friends, he said, his musical taste has evolved to "eclectic -- a lot of everything."

Ian Rogers, 33, grew up in Goshen, Ind., where there was no record store.

"I drove five hours to Chicago to see a punk rock band," he said. He'd pore over reviews in Maximumrocknroll magazine, then have his mother write checks so he could send off for albums without having listened to them, said Rogers, who is now director of product marketing for Yahoo Music.

The effort and cost involved in buying made him feel almost obligated to like what he could get, he said. "You end up consuming what's marketed to you. With the Internet, you consume exactly what you want."

To adjust to that shift, radio stations are experimenting with "send us your playlist," or by-request music shows, said Mike McGuire, an analyst with the research firm Gartner Inc. "It greatly complicates how you promote acts and content," which is why forward-thinking labels like Warner Music Group's all-digital label Cordless Recordings are spending more time and promotional money on finding bloggers, he said.

While consumers say the diversity and availability of more content is unequivocally good, some bemoan the lost art and distinction of having the great, comprehensive record collection.

In the past, a music aficionado had to invest time and money sifting through racks in the hunt for, say, a little-known ska band. Now, entire CD racks and vinyl-record collections can fit into several gigabytes of computer memory -- and people who never invested their resources in acquiring music can simply rip off a playlist, or type in a search to find that same, small-time ska band. It's yet another blow to brick-and-mortar record stores, which with the rise of digital music have already lost CD sales.

"The fun of collecting is gone," said Michael Crowley, who said he spent his childhood hunting for bootlegged copies of obscure acts in hidden-away record shops run by edgy people with nose rings. "They're not that fun if you can download them with a few mouse clicks," said Crowley, a Washington journalist who wrote about the rock snob's demise by digital music for the New Republic.

Crowley admits that he now relies more on music blogs and friends' playlists to keep up with trends in music, making him more of a follower than a leader in the online world. Still, he said, the ability to copy music can't stand in for taste. "Taste is something you have to cultivate."

Richard Carlisle toes a harder line. The self-described vinyl-record purist has sold records for 30 years and owns Orpheus Records in Arlington. He's never put an iPod to his ears and spends no time on the Internet surfing for new music. "I have a vested interest in people not using an iPod," he said. "I guess you could call it a sour-grapes phenomenon."

But online trends still affect his business; a customer recently came in asking for an album from an indie-rock band he'd never heard of -- Neutral Milk Hotel -- which had become popular online. Since then, he's sold roughly 30 of those albums.


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