MESSAGE CENTER

Springfield

LAST MAY, I was to fly to Zurich in the late afternoon. The SuperShuttle was late and I was told, after repeated calls, that the driver was lost and could not find my residence. SuperShuttle dispatched a taxi to my home, but by the time it arrived there was insufficient time to be taken to Dulles, go through security and make my flight. Thus, I was forced to alter my travel plans by leaving the next day, incurring significant expenses.

At no time was I told by anyone at SuperShuttle that they would pick up any expense associated with the taxi, parking and so on. I will never use SuperShuttle again.

Jerry Smrchek

Olney

GPS Voices

WE READ with amusement the article "You've Got a GPS in Oregon" [Your Vacation in Lights, April 1]. We noted that Hank calls his GPS Jill.

When traveling, we always rent a Hertz car with a GPS. Hertz's GPS also has a female voice. We call her Lola. Why? Because "whatever Lola wants, Lola gets"!

Pete and Ruth Salinger

Bethesda

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