Fast Forward's Help File
Q After my computer starts up, I get an error message about an "Illegal System DLL Relocation." It says: "The relocation occurred because the DLL C:\Windows\System 32\HHCTRL.OCX occupied an address range reserved for Windows system DLLs." Huh?
AThe only way most people can hope to make sense out of that jargon eruption is to hit Microsoft's tech-support site ( http:/
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Sign Up for RSS FeedDon't look for the entire error message, just the key elements of it -- the noun and verb that you haven't seen before. In this case, "HHCTRL.OCX" and "relocated" jump out as unusual, and a search for those two words yields the right tech-support article ( http:/
That document explains that two security patches can conflict with such third-party programs as Grisoft's AVG anti-virus software and Realtek's sound-card control panel. It also points to a downloadable fix, "update 935448."
(If you are curious: "HHCTRL.OCX" assists in displaying help files, and "DLL" stands for "dynamic link library," a bit of code that programs can share.)
My digital video recorder is almost full, so I'd like to transfer some recordings to DVD. But the manual and my cable company say I can only do that with videotape.
Your cable company doesn't know what it's talking about -- the DVR can't tell what kind of recorder is plugged into the back of it.
First, run a set of audio and video cables from the DVR's output jacks to a DVD recorder's inputs, just as you would with a VCR. For better picture quality, use an S-Video cable (with a thicker, black plug), not composite video (a thinner, round, yellow plug).
Then cue up a recorded program on the DVR, put a blank disc in the DVD recorder, and push "play" on the DVR and "record" on the DVD recorder. Stop both devices when the program ends.
Rob Pegoraro attempts to untangle computing conundrums and errant electronics each week. Send questions to The Washington Post, 1150 15th St. NW, Washington, D.C. 20071 orrobp@washpost.com.
