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Unraveling a Voter's DNA

Campaign strategists known as "microtargeters" comb through vast databases to codify the traits of various kinds of voters.

  • Poll Voters on What Issues They Support. A campaign wants to find likely supporters. It starts by trying to identify the kind of voters who have views similar to its candidate through a poll. A sample of 3,000 to 5,000 voters are asked their opinion on a range of issues.
  • Identify Traits of Issue Supporters. The campaign then obtains detailed consumer information about those voters and combines the information with their poll responses to establish a profile of who holds a specific viewpoint. The most ardent tax opponent, for example, could be a 42-year-old father of two who owns a home and a hatchback car and plays golf.
  • Search for Similar Traits in Other Voters. A database of all registered voters is created that includes the same information for them as for the polling sample. Voters are then sorted according to the models developed with the sample group.
  • Target Individual Voters. A campaign now has a list of men likely to be tax opponents that ranks them ¿ based on voting history ¿ according to their likelihood to vote. In phone calls and direct mail, it contacts those voters with an anti-tax message.

SOURCE: Microtargeter Blaise Hazelwood | GRAPHIC: By Seth Hamblin and Cristina Rivero, The Washington Post

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Romney's Data Cruncher

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Some people are not convinced. Skeptics think that splicing the electorate into small subgroups does not tell a campaign anything it can't learn from a traditional poll.

"It's harder and harder to reach voters these days, so the desire to cut corners is understandable," said Steve Murphy, a Democratic media consultant and campaign manager for former congressman Richard A. Gephardt (D-Mo.) during the 2004 presidential campaign. "But it still comes down to shoe leather. I have NASCAR's Hot Pass on DirecTV, and I read the New York Post. What microtargeting category does that put me in?"

And in a presidential primary, in which voters are far more homogenous than in a general election, can microtargeting find meaningful distinctions between groups? Gage and Romney are convinced that it can.

From Business to Politics

Using consumer data to predict buying behavior is nothing new in the business world. Bruce I. Newman, a professor at DePaul University and editor of the Journal of Political Marketing, said the term "microtargeting" began popping up in marketing textbooks in the 1960s, when the field of consumer behavior began gaining popularity.

Pat Caddell, pollster for Jimmy Carter, employed a rudimentary form of microtargeting during the 1976 presidential campaign when he set up a chart with issues on one axis and regions of the country on the other. Caddell used the chart to advise Carter on what issues to emphasize as he stumped across the nation.

Today, companies of every size use microtargeting on a "very regular basis" to make basic decisions about how to market and sell their products, Newman said. Also, whereas the political world has long copied the techniques of the business world, that dynamic is changing.

"What's beginning to happen now is that the commercial side is looking at the political side," said Newman, asking such questions as "We would like to know what you did with George W. Bush in 2004."

Gage said that when he pitched microtargeting to the Harvard MBAs advising Romney in his gubernatorial campaign, they were stunned that the idea had never been used in politics. "You guys don't do this already?" they asked, according to Gage.

For Gage, using the same consumer information employed by corporate marketers to figure out voter behavior was a logical step. His career had been spent crunching numbers as a pollster, much of it with two pillars of the Republican survey research establishment -- Robert M. Teeter and Fred Steeper.

By the 1990s, Gage was spending most of his time on corporate work. "I was pretty burned out" on politics, he acknowledged. But Gage had also begun to mull the rudimentary elements of political microtargeting.

Working with a few Michigan-based operatives -- direct-mail consultant Fred Wszolek; Michael Meyers, executive director of the state GOP; and Brent Seaborn, who is now director of strategy for Giuliani's presidential campaign -- he came up with a methodology he called "supersegmentation." Later, they borrowed the term "microtargeting."

Around that time, Michael Murphy, then Romney's campaign strategist, became intrigued by the high number of independent voters in Massachusetts, seeing them as the key to winning in a Democratic stronghold. He sought out Gage for help.


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