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Review: Google Simple, PayPal Versatile

It's worse at Toys "R" Us. I had to retype my billing and shipping information even though PayPal had all that.

But Checkout isn't accepted where it counts. Google claims tens of thousands of merchants accepting Checkout, compared with millions claimed by PayPal.


This combo image shows two screen shots of online payment systems processing a Starbucks transaction with Google Checkout, left, and PayPal, right. Google Checkout offers simplicity and consistency, with the layout and payment procedures familiar from site to site, but it isn't accepted as widely or offer as many features as PayPal. (AP Photo)
This combo image shows two screen shots of online payment systems processing a Starbucks transaction with Google Checkout, left, and PayPal, right. Google Checkout offers simplicity and consistency, with the layout and payment procedures familiar from site to site, but it isn't accepted as widely or offer as many features as PayPal. (AP Photo) (AP)

Online auctioneer eBay Inc., which owns PayPal, doesn't allow its auction sellers to accept payments from Checkout. And some smaller merchants take PayPal only (Some merchants accept Checkout but not PayPal, but none are places I'd regularly shop at.)

Unlike Checkout, PayPal sometimes lets you make one-time payments without creating an account, though the merchant then gets your credit card information to complete the transaction.

Normally, PayPal, like Checkout, limits what it shares. Of course, merchants will need your name, shipping address and sometimes your phone number.

Checkout will sometimes give merchants your billing address and the last four digits of your credit card as well, while PayPal says it won't unless you use the one-time option. On the other hand, PayPal shares your e-mail address with merchants that request it, while Checkout lets you keep that private _ and Google will forward receipts and other important e-mails to you.

PayPal is better abroad. You can buy goods from about 190 markets with PayPal compared with some 140 for Checkout. With PayPal, you can receive money in about 50 countries, while Checkout accepts U.S. and U.K. merchants only. And while PayPal is offered in 17 currencies, Checkout deals only with dollars and pounds.

Most importantly, Checkout won't let you receive money with regular accounts _ you'd need a special merchant account and provide a Social Security number or federal tax identification number. I haven't used PayPal often to receive money, but it sure came in handy when I've needed to.

Of course, PayPal's versatility also leads to complications.

With Checkout, you either have a regular account for making payments only or a merchant account for receiving payments.

PayPal offers three types of accounts, all letting people send and receive payments, but each with different fees and restrictions. You also have additional options within each account type to boost your trust level.

For example, you can connect a PayPal account with a regular bank account to lift spending limits. But doing so makes subsequent payments by credit cards more cumbersome _ PayPal obviously wants to avoid their higher processing fees.

With both Checkout and PayPal, consumers are charged nothing to send money or make payments.

Merchants are charged based on transaction amounts.

Checkout's rates are much easier to understand: It's 2 percent plus 20 cents per transaction; fees are waived through the end of the year and beyond that merchants can receive subsidies by spending money on Google search ads.

With PayPal, fees depend on your account type, monthly sales amounts and whether the buyer is sending money from a bank account or credit card.

Simplicity wins any day. Unfortunately, until Checkout is more widely adopted by merchants and begins to let regular accountholders receive money, I must accept PayPal's complexities to fully engage in e-commerce.


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© 2007 The Associated Press