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. . . This is the "Catch 22" about wicked problems: you can't learn about the problem without trying solutions, but every solution you try is expensive and has lasting unintended consequences which are likely to spawn new wicked problems.
The entire essay, "Wicked Problems and Social Complexity," by management consultant Jeffrey Conklin, is available at http:/
wickedproblems.pdf.
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T om Ricks is The Post's military correspondent. This feature aims to give readers
a snapshot of the conversations about Iraq, Afghanistan and other matters that
play out in his e-mail inbox. (Documents are reprinted verbatim, so don't blame
the copy editor for typos.) Have an interesting document? Send it to TheInbox@washpost.com .
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