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The Picture Of Conformity

A Watching Culture

Passengers walking through a public transportation center during a holiday rush may not spot the surveillance equipment, but nowadays they know it's photographing them.
Passengers walking through a public transportation center during a holiday rush may not spot the surveillance equipment, but nowadays they know it's photographing them. (By Bill O'leary -- The Washington Post)
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All this surveillance, monitoring and eavesdropping is changing our culture, affecting people's behavior, altering their sense of freedom, of autonomy. That's what the experts say: that surveillance robs people of their public anonymity. And they go even further, saying that pressure for conformity is endemic in a surveillance culture; that creativity and uniqueness become its casualties.

While there are benefits to surveillance -- the sense of security, the ability to view crime scenes -- the loss of autonomy represents the downside of our surveillance-heavy culture, says Jeffrey Rosen, a George Washington University law professor and author of "The Naked Crowd: Reclaiming Security and Freedom in an Anxious Age."

"You need a sphere of immunity from surveillance to be yourself and do things that people in a free society take for granted," says Rosen. Things like going to the park or to the market. The loss of such autonomy is one of the "amorphous costs of having a world where there's no immunity from surveillance.

"This will transform the nature of public spaces in ways we could hardly imagine," he says. "People obviously behave differently when they're unsure about whether they're being observed. We know this from personal experience.

"I'm not at all suggesting that Orwell's '1984' is around the corner," he continues. "But things will change, and some of the changes will be good and others will be bad."

Christopher Slobogin, a University of Florida law professor, writes in his upcoming book, "Privacy at Risk":

"Anonymity in public promotes freedom of action and an open society. Lack of public anonymity promotes conformity and an oppressive society."

After all, who is Big Brother looking for in all this surveillance? People who are different, who do not fit a preconceived norm.

In their insistent way, those public digital message boards that urge us to "Report Suspicious Activity" are pushing a sense of that norm. In effect, they call upon ordinary people with no training or expertise to become surveillants and enforce a code of conduct, an expected norm, based on what might seem, to them, suspicious, or just different.

We watch what we say on the phone. Where once it was just a joke, now it is real: You never know if you might be tapped. We don't joke about bombs or hijacking, especially not in public. Not that we'd want to, mind you, but who remembers the days when it was just a joke? In mixed company, we don't say anything about al-Qaeda that isn't flat out condemnatory. And we are aware, alas, that our library book selections could be added to our possible dossiers, as per the USA Patriot Act.

How far can it go? We have only to recall the 2006 film "The Lives of Others," which portrays how the Stasi of Communist East Germany deployed hundreds of thousands of ordinary people to spy on their fellow citizens and turn them in.

The work of the new "behavior detection officers" watching us at airports is all about enforcing a norm. Part of the Transportation Security Administration, the officers are trained to detect extremely nervous, deceitful or unusual travelers by observing travelers' facial expressions and their behavior.


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