The rolling tsunami of home-loan delinquencies and foreclosures is exposing serious problems in the mortgage industry's capacity to quickly handle borrowers' requests for help -- whether loan modifications, rate freezes or short sales to ward off foreclosure. -
Borrowers Seeking Help May Feel Lost at Sea
The rolling tsunami of home-loan delinquencies and foreclosures is exposing serious problems in the mortgage industry's capacity to quickly handle borrowers' requests for help -- whether loan modifications, rate freezes or short sales to ward off foreclosure.-
By Kenneth R. Harney