Dear Dr. Gridlock: In response to your Feb. 24 column on Metro's proposal to reroute some trains along the Blue and Orange lines, I, too, am curious as to how Metro plans to notify riders about which train is going where. You say that "the rerouting would challenge Metro's customer communications."...
Speak Up, Metro, So Your Riders Can Hear You
Dear Dr. Gridlock: In response to your Feb. 24 column on Metro's proposal to reroute some trains along the Blue and Orange lines, I, too, am curious as to how Metro plans to notify riders about which train is going where. You say that "the rerouting would challenge Metro's customer communications."...