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Catoe's To-Do List

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Friday, March 7, 2008

After just more than a year on the job, Metro General Manager John B. Catoe Jr. has earned positive reviews for tackling some of the myriad problems plaguing the country's second-busiest rail system. But many challenges lie ahead for Catoe, including:

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- Improving customer service.

- Improving on-time performance.

- Finding funds for work on critical infrastructure, such as aging rail cars.

- Ensuring adequate staffing, particularly mechanics, in the face of potential mass retirements.



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