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That office has often been vilified, so I wanted to give them a giant thank you for their incredible efficiency. Now, my passport photo is another story . . .
Ellen Kleinknecht
Bethesda
Luggage Charges
WITH THE NEW baggage charges, the airlines once again were thinking of their bottom line and not the hardships the new rule would have on some of their passengers. As a small woman, I used to travel with two small bags to evenly distribute the weight so that I could lift my bags onto buses and the check-in counter scale, and off the baggage-claim belt. I now struggle with a 35- to 50-pound bag and must depend on strangers to help me.
The major reasons given for this new policy is fuel savings. If that is truly the reason, then why not charge $25 for two bags that together weigh more than 50 pounds and less than 100 pounds?
Daphne Gemmill
Washington
![[slate.com logo]](http://media.washingtonpost.com/wp-dyn/content/graphic/2007/09/27/GR2007092701096.GIF)
