I THOROUGHLY ENJOYED your article on Indianapolis ["Artists of All Stripes Put the Indie in Indianapolis," May 25]. I spent the first 26 years of my life living two blocks off the center of Fountain Square and bowled many a game at the Fountain Square Building before they turned it into a duckpin palace. And I remember when Canal Park was just a ditch west of the downtown area. I now live in Maryland -- I've been gone from Indy for 46 years -- but your article brought back many a memory. Thanks!
GLAD TO SEE your article on automatic renewals [Coming and Going, May 18]. I, too, had an e-mail sent to me several months ago, notifying me of my automatic renewal in the Economy Plus Access program. I could find no place on that e-mail to cancel. I sent a reply message saying I was not interested in renewing, which was automatically returned to me.
I went to United's Web site, which stated the many reasons they could terminate my membership but gave no information on how I could terminate it. I began calling 800 numbers (mileage plus, reservations, etc.) trying to cancel. It took several hours of my life. Finally, someone said they would make sure I would not be charged. I asked why there is no information on the Web contract information on how to cancel. Her reply: "We are looking into that for the future."
I have not wasted any more of my time to see if they have done so.