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Drivers, Walkers And the Battle For the Streets
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Dan Friedman Silver Spring
Metro General Manager John B. Catoe Jr. also heard from many riders and addressed the issue Friday on Metro's Web site.
During Wednesday's afternoon rush period, Metro fielded 15 buses to carry about 2,000 people between the stations.
Catoe noted the limitations of buses: They hold about 50 people, compared with about 900 on a train, and get stuck in traffic.
Do you think Metro should keep more buses in reserve? These emergencies, painful as they are, occur infrequently. Is it worth the cost to keep many more vehicles, and drivers, on standby?
Although that might be unclear, Metro must do a better job communicating with riders in the first minutes after a disruption. These events are rare, but they happen often enough for Metro to learn from riders' legitimate frustrations.
Dr. Gridlock appears Thursday in the Extras and Sunday in the Metro section. You can send e-mails todrgridlock@washpost.com.
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