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Companies Take Lead in Assimilation Efforts

Jose Trivelli, a graying engineer from Peru, spends his days fixing Internet connections at a Tysons Corner hotel and his evenings listening to a laptop computer program with cartoon characters and a chirpy voice that helps him pronounce such phrases as, "I'd like to open an account" and "Let me ...
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By Pamela Constable and N.C. Aizenman

 
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