Q. Is it true that mortgage servicers will not help troubled borrowers until they stop making their payments? I am a home retention counselor, and I keep hearing from people referred to me that they have received no response from their servicer because they have not yet missed a payment. -
Getting Help Before You're In Too Deep
Q. Is it true that mortgage servicers will not help troubled borrowers until they stop making their payments? I am a home retention counselor, and I keep hearing from people referred to me that they have received no response from their servicer because they have not yet missed a payment.-
By Jack Guttentag