Strategies for Success
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D.C. management consultant Frank Ostroff suggests five strategies that will lead to success as a change agent:
1. Change must be driven by the organization's mission or goals. A focus on the central tenets will help win supporters.
2. Identify the internal and external stakeholders, and analyze their reasons to support or resist change. Use this to enlist key people to your campaign -- top up and top down.
3. Develop a road map. Decide what success will look like when you're done.
4. Use a wide variety of tools, not just those you're familiar with, to make big changes in organizations. Look at strategy, structure, skills, systems, culture, process and technology as enabling change.
5. Solve problems and invest the time to achieve results. Also recognize supporters and protect them from any backlash.
-- Vickie Elmer


