Help File: Using MobileMe Mail With Your Own Domain Name; A Missing Verizon DVR Feature

By Rob Pegoraro
Sunday, August 16, 2009

Q: Can I use my own domain name with my MobileMe e-mail account?

A: You'd think that since Apple lets you use a personal domain name on a Web site hosted with its $99-a-year MobileMe service, you could use that domain with your MobileMe e-mail. But you would be wrong. Apple makes it tricky, if not impossible, to send a MobileMe message from any address but its own or domains.

Apple's MobileMe Web e-mail page doesn't allow this at all. In a regular program such as Apple's Mail, you'll have to change the MobileMe account's outgoing-mail server from the standard "" to your Internet provider's server. (In Apple's Mail, you'd open its Preferences window, click Accounts, select your MobileMe account, click the drop-down menu next to "Outgoing Mail Server (SMTP)" and select "Edit Server List . . ." to make the change.)

Only on an iPhone, where AT&T Wireless provides an outgoing-mail server, does this work normally: you can use the return address of your choice with a MobileMe inbox.

This oversight has bothered MobileMe users for some time now -- especially since free Web-mail services from Google, Microsoft and other companies offer this option.

I have a Verizon Fios TV dual-tuner DVR that doesn't support picture-in-picture viewing, even though the remote has a PiP button.

Verizon says that adding support for picture-in-picture to this Motorola digital video recorder will require a firmware update. But that patch will first have to pass the company's tests, after which it will only ship when Verizon can package it with its next major batch of updates. And that's not scheduled until the summer of 2010.

Stories like this explain why I think it's so important to open the market for pay-TV receivers and recorders, so one company can't keep you waiting on a useful feature like this.

Rob Pegoraro attempts to untangle computing conundrums and errant electronics each week. Send questions to The Washington Post, 1150 15th St. NW, Washington, D.C. 20071 or Visit for his Faster Forward blog.

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