FAA to Overhaul Process of Tracking Whistle-Blower Reports
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Thursday, September 17, 2009; 5:23 PM
The Federal Aviation Administration said Thursday that it will overhaul the way it processes whistle-blower reports after Congress and the Department of Transportation slammed the agency last year for mishandling safety complaints.
The FAA said it will create an Office of Audit and Evaluation to accept, track and coordinate action on reports from whistleblowers. Previously, employees had about six different ways to report wrongdoing.
The changes stem from congressional and DOT inspector general probes into safety lapses by American Airlines and Southwest Airlines last year. Some of the lapses had been brought to light by FAA whistle-blowers.
"One of the lessons we clearly learned is that we need to make sure we give people the latitude to speak up, and they should be able to do so with immunity," agency Administrator Randy Babbitt said.
