Appreciative of Metro

Monday, February 1, 2010

The Jan. 28 Metro article "Metro system seeks a 'Clark Kent' " was illustrated with a photo of a woman attending the public hearing the day before holding a sign from JusticeFirst.org that read: "No Service Cuts No Fare Hikes! No Layoffs."

In the past few months, the vast majority of Metro riders have demonstrated intelligence, patience and self-sacrifice in understanding the reality of Metro's budget gap. Metro has demonstrated its willingness to listen to riders' opinions on how to confront the problem. Indeed, last week's decision to raise fares instead of cut services ["Metro approves 10-cent fare increase," Metro, Jan. 29] was a direct result of the rational communication between Metro and its riders.

Organizations such as JusticeFirst and its supporters frustrate concerned riders and Metro officials alike. Without any constructive opinions on how best to plug a $40 million hole, they simply demand that things work perfectly all the time. Well, in the real world, tough problems require tough decisions. Demanding that Metro fix all of its problems without at least considering raising fares, cutting service or laying off employees is neither realistic nor useful.

William Baksi, Washington

The writer commutes to work and graduate school on Metro.

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Regarding the Jan. 27 front-page story "NTSB investigating latest Metro fatalities":

I am among the thousands in the D.C. metro area who rely on Metro to get to work. Upon entering Shady Grove Station last Tuesday morning, I was informed of the tragic accident that took the lives of two Metro technicians.

What troubled me was that several in line for the shuttle to Twinbrook Station seemed unduly inconvenienced and unconcerned with the fact that two Metro workers had been killed in the line of duty. Well, we all should pause and reflect that these two men were engaged in work to help ensure that thousands of riders travel safely.

For that reason, do not complain of being inconvenienced but take time to thank a Metro employee for what he or she does. These employees are the hidden heroes who look out for us as we get to work and return home in a timely, safe and efficient manner.

This rider for one wants to offer condolences to the grieving families and to simply say, "Thank you."

Youssef Aboul-Enein, Gaithersburg


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