Answers for Toyota owners
Thursday, February 4, 2010; 1:16 PM
NEW YORK (AP) -- Toyota is sending parts to its dealers to repair faulty gas pedals in 2.3 million U.S. vehicles. Some dealers were starting repairs Wednesday. Here is some information for vehicle owners.
Q: How do I know if my car or truck is affected?
A: The following eight models in the U.S. are affected by a recall involving faulty gas pedals: the 2009-10 Corolla compact car, the 2009-10 Matrix hatchback, the 2005-10 Avalon full-size sedan, the 2007-10 Camry midsize sedan, the 2010 Highlander crossover, the 2007-10 Tundra pickup, the 2008-10 Sequoia SUV and the 2009-10 RAV4 crossover.
There are some exceptions. Not all models of the Camry, RAV4, Corolla and Highlander are affected by the recall. All of these models produced in Japan, and some produced in the U.S., have accelerators made by another parts supplier whose components are not known to be problematic. Some of these vehicles can be identified by checking the vehicle identification number, or VIN.
All Matrix, Avalon, Tundra and Sequoia models listed above are included in the recall.
Q: What is a VIN and why is it important?
A: A VIN is a 17-character sequence of numbers and letters that is unique to each vehicle. Your VIN can be seen through the windshield on the front of the driver-side dashboard.
If you drive one of the potential exceptions -- the Camry, RAV4, Corolla and Highlander -- check the VIN. If it begins with a "J," that means it was produced in Japan and isn't included in the recall. If it does not begin with a J, only a technician can determine if the vehicle has been recalled, so you'll have to take it to a dealership.
Q: OK, my car is covered by the recall. Now what?
A: The next step is to have it fixed at a dealership. Starting this week and continuing over the next several weeks, Toyota will send letters to customers telling them when and where they can have their vehicles repaired.