Help File: Small DVR hard drives; an uninstalled Windows program won't go away
Q: We like our Fios digital video recorder at home, but it can only store 20 hours of high-definition recordings. Does Verizon plan to upgrade its DVRs?
A: Verizon's $15.99-and-up high-definition video recorders include a 160-gigabyte hard drive. Verizon spokesman Harry Mitchell said the company is "working on increasing the capacity this year."
Verizon's chief rival, Comcast, rents DVRs with the same limited storage. Publicist Alana Davis defended their 20 hours of high-def recording as "industry standard" but otherwise echoed Verizon's words: "We're looking to expand that capacity in the near future."
The situation is a little better with satellite-TV vendors. DirecTV advertises its high-def DVR as offering "two times" the capacity of cable units; spokesman Robert Mercer said they store "up to 100 hours" of HD video but didn't cite a capacity in gigabytes.
Considering that 500-gigabyte hard drives sell for under $100, you'd think that these TV services could offer more capacity. Consider this yet another reason to unlock the market for subscription-TV hardware.
I thought I yanked a program on my XP computer, but it still appears in the Add or Remove Programs list.
A Microsoft tech-support article (http:/
Rob Pegoraro attempts to untangle computing conundrums and errant electronics each week. Send questions to The Washington Post, 1150 15th St. NW, Washington, D.C. 20071 or firstname.lastname@example.org. Visit http:/