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Reader outrage over escalators

Escalator breakdowns are a constant source of trouble for the Metrorail system and a constant source of irritation for its riders.
Escalator breakdowns are a constant source of trouble for the Metrorail system and a constant source of irritation for its riders. (Linda Davidson/the Washington Post)
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Sunday, June 20, 2010

People traveling on Metrorail last week faced several escalator outages, including instances when none of the escalators was working at the Dupont Circle, Anacostia or Foggy Bottom stations. On average, about 10 percent of Metro's 588 escalators are out of service, and the recent outages sparked outrage online.

Ellvee: So, I wonder regularly, why doesn't metro build steps in each station. For those people who can walk them, it would be a real time saver.

fireball72: Vienna has two escalators out, one for about a week. WMATA.com doesn't list any problems in Vienna.

Metro Fail.

kmarshall1: What in the world is going on with the escalators at Foggy Bottom? How can they be constantly broken when there is almost always someone working on them?

serphina21: You are now reporting that 10 percent of Metro escalators are out. Is this your own observation or Metro's number? If you're getting it from Metro, you should double or triple it just to be safe.

WashingtonDame: This is why I drive to work now. Metro is on a death spiral, and I have decided to get off.


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