Quitting a stuck iPhone app; using an old Family Tree Maker file in 64-bit Windows 7

By Rob Pegoraro
Washington Post Staff Writer
Saturday, January 15, 2011; 7:25 PM

Q: The copy of Safari on my iPhone is stuck. How do I force that app to quit?

A: The simplicity of Apple's smartphone can make some things surprisingly tricky. For instance, how do you shut down a program when there's no menu through which you could select a "quit" command?

I got the answer from one of the Apple employees demonstrating the new Verizon iPhone 4 at Tuesday's event, when the copy of Safari on another iPhone had gotten hung up.

Press the Home button twice to bring up the iPhone's list of recently opened applications. Then touch and hold the icon for the stuck app until it starts to wiggle and displays a minus sign in a red circle above its top left corner; press that symbol to force it to quit. Press the Home button one more time.

(The iPhone manual notes this option, but who reads those things?)

If you own an iPhone 3G, which doesn't support multitasking, press and hold the on/off button at the top of the phone until a red slider control, labeled "slide to power off," appears on the screen, then press and hold the Home button to force the app to exit.

Have a stuck application on an Android phone? Open its Settings app, select its Applications category, select Manage Applications, choose the errant program and tap the "Force stop" button. Some Android phones also ship with task-manager utilities that simplify this task; you can also add one from the Android Market.

Q: My new Windows 7 64-bit computer can't run my old copy of Family Tree Maker 2006. Can I get at the data from that program?

A: Newer versions of this genealogy program - the 2008, 2009, 2010 and 2011 releases - all run properly in Windows 7. But importing the older program's data will take an extra step or two, as related by developer Ancestry.com on its blog: http://bit.ly/e2DiKK.

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