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Coaching the Downsizers and the Laid-Off

Business is booming at an outplacement firm that teaches companies how to execute mass downsizings and helps guide laid-off employees through the crisis.

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The Art of Letting Employees Go
Article | NEW YORK -- The first phone call comes 30 seconds after Kim Hall arrives at her desk. She groans, chases two Tylenol with a gulp from her extra-large coffee and sweeps her bangs away from her eyes. She reaches into a drawer and grabs the notepad that contains what her colleagues refer to as "the...

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