Metro is getting ready to relaunch a customer information system that will give bus riders real-time predictions on when their bus will arrive at their stop. Riders will be able to get that information on the Web, on Web-enabled cellphones and on PDAs as well as by calling a telephone number.
SOURCE: WMATA | The Washington Post - June 21, 2009
Timing Next Bus's Arrival Won't Be Guesswork Article | Metro is relaunching a long-awaited real-time bus arrival system that is supposed to tell riders when the next Metrobus will arrive at their stop. The system could make the area's largest regional bus service a more viable option for thousands of people who now shun it because of its unreliability.