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Breaking down the outages

Metro says in a new report that it is not meeting maintenance goals for some of its escalators. Many are out of service longer than in the past and are taking longer to repair. Low staffing and lack of maintenance are key factors.


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Metro escalator falls apart at Foggy Bottom
Article | A Metro escalator at Foggy Bottom station collapsed Friday morning, creating a gaping hole in the ascending staircase.
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Metro escalator malfunctions multiply
Article | Metro's 588 escalators are breaking down with greater frequency - once every seven to eight days, on average - and repairs are taking longer than in past years, according to newly released performance data aimed at helping the agency tackle the problem.

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