More Homeowners Getting Aid, but Demand Keeps Rising

Washington Post Staff Writer
Thursday, May 14, 2009

In the two months since it launched, the Obama administration's foreclosure prevention plan has outperformed the government's previous attempts, offering more than 50,000 homeowners lower-cost mortgages.

Yet the $75 billion program, known as Making Home Affordable, has been implemented unevenly by lenders, leaving some homeowners frustrated and bewildered.

The demand from distressed borrowers has overwhelmed many lenders and nonprofit organizations, which have hired more staff to cope. And there is a growing concern about whether the plan can reach its goal of helping 4 million homeowners without tackling the issue of borrowers who owe more than their home is worth.

"The program on paper is excellent," said Bruce Dorpalen, director of housing counselors at Acorn Housing, a nonprofit group. But "implementation has been very slow. We're holding thousands of deals right now so they can be reviewed. Most servicers are only partially up and running."

Last week, Fannie Mae, the government-controlled mortgage financing company, obtained a temporary restraining order from the South Carolina Supreme Court to stop the foreclosure sale of more than 1,000 properties there so it could give the program more time to work.

The Treasury Department is still finalizing parts of the program. Treasury Secretary Timothy F. Geithner is scheduled today to release details of a $10 billion insurance plan that will help shield lenders from losses associated with falling home prices, a senior administration official said on condition of anonymity. He also is set to announce plans to offer incentives to lenders that help borrowers sell their homes for less than they owe, the source said.

"We have been incredibly encouraged by the pace of servicer participation," said Jenni Engebretsen, a Treasury spokeswoman. Lenders representing 75 percent of U.S. mortgages have already agreed to participate, she said. "We are reaching more and more families, and the launch trajectory is quite promising."

Others think it's still too early. "The jury is still out," said Guy Cecala, publisher of Inside Mortgage Finance Publications. "It is showing some potential. But they are not keeping pace with the number of loans that are going into foreclosure."

The program works by paying lenders to reduce homeowners' payments by lowering their interest rate and extending the length of their loan. About 55,000 homeowners have been offered modified loans, according to the administration official. At least 20,000 homeowners are already making lower payments, according to Washington Post interviews with major lenders and mortgage servicers. In comparison, only one homeowner has received a loan under Hope for Homeowners, the government's previous major attempt to arrest foreclosure rates launched in October. Another government program, FHASecure, refinanced only about 4,000 of the subprime borrowers it targeted before expiring at the end of last year.

Florida-based Ocwen Financial, which services about 300,000 subprime loans, has offered about 35,000 modification under the program. J.P. Morgan Chase has modified another 15,000. Saxon Mortgage Services, a unit of Morgan Stanley, has modified more than 3,300 mortgages since it implemented the program last week. It has hired an additional 80 people. Carrington, a small mortgage servicer, has modified about 500 loans and says another 1,000 will be modified soon. Bank of America said "thousands" of loans have been modified under the program.

Yet, some homeowners are still in limbo. Bethesda resident Konrad Stutzmann, 39, initially asked GMAC Mortgage to modify the loan on his one-bedroom condo in January after he lost his sales job and secured a lower-paying position elsewhere. But, Stutzmann said he was told that modifications were being offered only to borrowers who had missed two payments. When the Obama administration launched its program in March, he tried again. But, more than two months later, he has not received a response.

In the meantime, Stutzmann said his credit score has taken a hit and his credit card limits have been lowered or cancelled. He missed a few payments on the mortgage earlier this year and has dipped into his savings to keep up with bills and catch up with the home loan. "I would love it if they could just lower my interest rate for just a couple of years, like three years," he said. "I am hoping by then things will be looking better. But they are dragging their feet."

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