Goodwill Industries International Inc.

15810 Indianola Dr.

Year founded: 1902

Industry: Retail

Post 200 Category: Top Private Companies

Revenue: $2.39 Billion

Net Income/Loss: n/a

Earnings per share: n/a

Dividend: n/a

Stockholder equity: n/a

Auditor: Deloitte & Touche LLP

Assets: n/a

Market capitalization: n/a

52-week high: n/a

52-week low: n/a

President and CEO: George W. Kessinger

Employees: 78000

Local employees: 654

Description: Goodwill Industries International is an umbrella group for more than 200 Goodwill agencies in 24 countries. The agencies train and find jobs for disabled people and welfare recipients. It gets its income from 2,000 stores and an Internet auction site that sell donated clothes, computers and household items. It also contracts with government and others to provide document management and janitorial and food-preparation services.

Developments: Goodwill Industries, the nation's largest provider of welfare-to-work services, has placed nearly 2 million people in the workforce in the past three years, attaining 10 percent of its goal of getting 20 million people hired by 2020. Goodwill also signed an agreement with the Education and Rehabilitation Exchange Foundation to create Goodwill Industries of Korea. The new entity plans to build a network of community-based Goodwill agencies in South Korea to provide job training and career counseling to people with disabilities and others trying to get jobs. Goodwill, which earns almost all of its own money rather than relying on public or private funding, opened a donation center on its Web site. It also published a guide for small and medium-size employers about how to retain their workers. The study, funded by the Hitachi Foundation's Making Work Work initiative, recommends that employers train new employees and conduct regular performance reviews in order to hold down turnover. In addition, Goodwill instituted a series of measures designed to promote greater transparency and accountability to its supporters. The measures included timelier reporting of financial statements, annual audits, whistle-blower protection for its employees and a tougher conflict-of-interest policy.