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Survey of Washington Residents

The D.C. financial control board hired Belden & Russonello to survey city residents about the quality of city services. The telephone survey of 1,201 residents 18 and older was conducted March 21-April 14. Residents were asked to rate 27 local government services.

Overall, 48 percent rated services as either poor or very poor, 35 percent rated them fair, and 15 percent rated them good or excellent. Two percent said they did not know. The margin of error is plus or minus 2.8 percent.

Take a look at what residents said were the city's most important problems, below. Then see how residents rated many of the city's individual services, from Metrorail to drinking water.