PostPoints Frequently Asked Questions
Q: Why is The Washington Post offering a reward program?
A: It is our way of saying “thank you” to our local subscribers and readers as well as connecting and supporting our Washington community. By adding value to everyday transactions, we hope that the PostPoints program will remind people about the benefits of subscribing to The Washington Post.
Q: What is PostPoints and why should I register to be a member?
A: PostPoints is a great rewards programs because it’s FREE to join and you'll earn Points for things you already do. Points accumulate quickly, and can be redeemed right away or saved for something big. Plus, if you are a Washington Post subscriber—a remarkable group of Washingtonians who “get it!”—there are specific benefits for being a PostPoints member: exclusive invitations, special savings and more – and no Points are required. Just register and prepare to feel rewarded!
Q: Who is eligible to register for PostPoints?
A: Anyone local who reads The Washington Post—the best newspaper in the world—is eligible to register for PostPoints at one of the following levels.
Silver Membership: If you’re not a home delivery subscriber but buy single copies of The Washington Post, read washingtonpost.com on-line, or read EXPRESS, you’re eligible to register as a Silver PostPoints member. You can collect Points in many ways, but you won’t receive the card that allows Gold and Platinum members to collect Points at participating retailers—PostPoints Spot Partners.
Gold Membership: If you’re a Sunday-only, home delivery Washington Post subscriber, you’re eligible to register as a Gold PostPoints member. In addition to all the Silver PostPoints member benefits, you’ll also get a membership card so you can collect Points towards amazing rewards by shopping at your favorite stores—PostPoints Spot Partners. You’ll also receive marvelous added benefits including great discounts, invitations to exclusive events, get a sneak peek at some of your favorite Washington Post columns before they are published, and much more.
Platinum Membership: If you’re a seven-day, home delivery Washington Post subscriber, you’re eligible to register as a Platinum PostPoints member. You’ll receive not only all the benefits provided to Silver and Gold PostPoints members, but also the highest level of benefits, including bigger discounts, invitations to exclusive Platinum events, and more.
Q: If I am a Washington Post home delivery subscriber, am I already a PostPoints member?
A: If you have a Washington Post subscription, you’re eligible to join the PostPoints Program. A Welcome Kit with a membership card will be automatically sent to you! Once you receive your card in the mail, you just need to register on-line at washingtonpost.com/postpoints so that you can start earning and redeeming Points.
Q: Does it cost anything to sign-up for PostPoints?
A: No – it’s an amazing offer to an amazing group of readers, and the best part is that it’s absolutely free to join. It’s our way of saying thank you to our loyal readers as well as connecting and supporting our Washington community. It’s a community The Washington Post has been proud to serve, inform, entertain, connect and report on since 1877.
Q: How do I upgrade my PostPoints membership level?
A: It’s easy.
If you would like to become a Gold PostPoints member, just start a Sunday-only home delivery subscription.
To become a Platinum member, just start or upgrade to a seven-day home delivery subscription.
To become a new Washington Post home delivery subscriber, or to upgrade your current subscription please click here or call 1-800-477-4679.
Q: What happens if I cancel my subscription to The Washington Post?
A: We hope you will continue to subscribe to the best newspaper in the Washington Metro market and continue to enjoy the PostPoints program. However, if you cancel your subscription to The Washington Post, you forfeit the Points you have collected.
Q: Is there only one card per household?
A: One PostPoints membership card and two key fobs will be sent to each subscriber. The subscribing household can use the PostPoints card and key fobs to collect Points.
Q: Who can collect Points on my account?
A: People who reside permanently in the same household can earn Points on the same account.
Q: Are Points transferable to someone else?
A: Points cannot be transferred from one account to another.
Q: Can I combine Points with someone else?
A: Points cannot be combined with another account, and there is only one PostPoints account per household subscription.
Q: Can I collect PostPoints in addition to other rewards or discounts program that I am already participating in, like the grocery store, drug store and other retailers?
A: Yes, the PostPoints program works in addition to your other reward programs. By shopping with our PostPoints Spot partners, not only will you continue to save and earn rewards with them, but you can also earn Points with us– you win both ways.
Q: What is a PostPoints Spot partner?
A: Points can be earned at participating retailers called PostPoints Spots partners. Just look for the PostPoints Spot sign, magnet or sticker at you favorite retailer. Check out washingtonpost.com/postpoints or the daily PostPoints column in the Metro section of The Washington Post for a list of participating partners. Or, you can always ask your favorite retailers if they participate in PostPoints
Q: What if I don’t want to collect Points?
A: No problem! There are many other benefits to being a PostPoints member. If you are a Gold or Platinum member, a sneak peek at some of your favorite Washington Post writers’ columns, exclusive invitations including advance movie screenings, special events, special savings and coming soon you’ll get free access to the amazing Washington Post archives dating back to 1877!
Q: What happens if I have additional questions?
A: You can send questions to email@example.com. A response will be emailed within 48 hours.
Q: How do I register for PostPoints? What if I have questions?
A: Registration is easy! To start, click on the yellow “Register Now” button located at washingtonpost.com/postpoints.
If you are already a registered reader of washingtonpost.com, enter the e-mail address and password you use for your washingtonpost.com reader account and complete your PostPoints registration.
If you have never registered with washingtonpost.com, first take a moment to create a washingtonpost.com account, then complete your PostPoints registration
If you have any questions about registration, please send e-mail to firstname.lastname@example.org
Q: I am a home delivery subscriber and received my PostPoints card in the mail, what do I do next?
A: If you’re a Washington Post home delivery subscriber thank you for your support! If you received your card in the mail, register now by clicking on the yellow “Register Now” button located at washingtonpost.com/postpoints and follow the instructions. Make sure to enter your card number when you register.
Q: I'm a home delivery subscriber, but I did not receive my PostPoints card in the mail, what do I do next?
A: If you’re a Washington Post home delivery subscriber and haven’t gotten your card yet, you can still register by clicking on the yellow “Register Now” button located at washingtonpost.com/postpoints. When you receive your card, please update your account to include your card number.
If you haven’t received your card after 4 weeks, please send an e-mail to email@example.com with your full name, address and phone number and we’ll work to get your card to you ASAP.
Q: I'm not a home delivery subscriber, but I would still like to register for PostPoints as a Silver member, what do I do next?
A: If you are not a Washington Post home delivery subscriber, you can still register now by clicking on the yellow “Register Now” button located at washingtonpost.com/postpoints.
Q: Can I use my card even if I have not registered in the PostPoints program?
A: You need to register your card so that you may earn, track and redeem your Points. Plus, if you lose a registered card, we will have a record to make sure you keep all of your Points.
Q: How will I know if I have completed the registration process?
A: When you complete PostPoints registration, you will be sent a “Registration Confirmation” e-mail within 24 hours.
Q: I am already a PostPoints member, but I can’t remember my password?
A: Unfortunately, you will need to reset your password. Click here to have a reset password sent to you.
Q: My reset password is not e-mailed to me?
A: Reset passwords are sent via e-mail within minutes of your request. Some e-mail systems may 'quarantine' these e-mailed passwords. Please check with your e-mail/spam filters to make sure the reset password e-mail has not been blocked by your software. Look for the address line "firstname.lastname@example.org".
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Q: How do I earn Points?
A: Check out these great ways to earn Points!
Available to Silver, Gold & Platinum Members
- Earn Points just for registering
- Earn Points for posting an on-line resume on washingtonpost.com
- Earn Points for writing an approved City Guide review about a restaurant or movie on washingtonpost.com
- Earn Points for telling us about things that interest you like Pets, Sports, Food & Wine, Travel, Home & Garden, Electronics & Gadgets, Entertainment, Beauty & Shopping, Health & Fitness, Working World and Being a Parent
- Earn Points for telling us happy days in your life like your birthdays
- Earn Points for playing in our daily in-paper contests
- Earn Points for helping your community
Available to Gold & Platinum Members Only
- Earn Points when you use your PostPoints membership card or fob at a participating PostPoints Spot partner
- Earn surprise Points during the year just for being a Washington Post subscriber and a PostPoints member
- Earn bonus Points at select times when you shop in-person at PostPoints Spots partners with your PostPoints membership card
Q: Do I get Points for just being a Washington Post subscriber?
A: Yes, we will give you Points just for being a Washington Post subscriber. Be on the look out for special subscriber-only Point earning opportunities and “Surprise Points.” Just because!
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Q: When I redeem Points, what will I get?
A: As a Washington Post reader, not only do you “Get it!” you can also “get” just about anything you want with your Points! This fantastic program has thousands of rewards – ranging from $5 to $500 gift cards at your favorite retailers, great merchandise, fabulous trips and more!
Q: How long does it take to get a reward?
A: You can get fun rewards quickly, or save your Points for more exceptional rewards—you decide! You should have enough Points to earn a reward within your first year. Of course the more you participate in PostPoints, the more rewards you’ll get! And you get those Points just for doing things you already do. It’s our way of saying “Thank you!”