| Company | Coverage Area | Price | Additional Services |
Adelphia Power Link www.adelphia.com 888-551-5465
Total users: 550,000
Years in Service: 6
Updated: Jan. 29, 2003 | Frederick, Loudoun | Cable: 512 kbps/128 kbps, $39.95 (modem rental adds $5) | E-mail Services: No. of accounts included: 4, others $2 each Junk mail filter: Y (Brightmail) Virus Scanning: Y E-mail access: POP Tech Support: 24 hrs./day; toll-free Parental Controls: Y Software: Win 98 or newer, Mac OS 8.1 or newer Web server space: 10 MB |
| Adelphia Company Quote: "Power Link high-speed Internet access is about more than just fast downloads. Power Link's constant connection to the Internet means you are one click away from your favorite Web sites. If your computer is on, you are ready to go." |
Comcast High-Speed Internet www.comcast.net 888-266-2278
Total users: 3.3 million
Years in Service: 6
Updated: Jan. 21, 2003 | Washington, Anne Arundel, Calvert, Charles, Howard, Montgomery, Prince George's, Alexandria, Arlington, Prince William, Reston | Cable: 1.5 Mbps/128 kbps, $42.95 ($3 more w/ modem rental). | E-mail Services: No. of accounts included: 7 Junk mail filter: Y Virus Scanning: Y E-mail access: POP, Web-mail. Tech Support: 24 hrs./day; toll-free Parental Controls: N Software: Win 98 or newer, Mac OS 8.5 or newer; firewall available. Web server space: 35MB |
| Comcast Company Quote: "Comcast High-Speed Internet service is the fastest way to travel the Web! It’s always on and won’t tie up your phone line. No busy signals. No waiting. Comcast High-Speed Internet service is up to twice as fast as DSL." |
Cox High Speed Internet www.cox.com/fairfax/ 703-378-8422
Total users: Not disclosed
Years in Service: 6
Updated: Jan. 17, 2003 | Fairfax (excluding Reston, parts of Alexandria) | Cable: 1.5 Mbps/192 kbps, $34.95 (modem rental adds $15) | E-mail Services: No. of accounts included: 7 Junk mail filter: N Virus Scanning: N E-mail access: POP, Web-mail Tech Support: 24 hrs./day; toll-free Parental Controls: N Software: Win 98 or newer, Mac OS 8.5 or newer Web server space: 70 MB |
| Cox Company Quote: "Installation usually available within 24 hours; self-installation option available. 24/7 local customer service, always-on broadband connection. Customers get the convenience of digital video and Internet service from one company on one bill. No contract required." |
GMPexpress www.gmpexpress.net 800-427-0705
Total users: 2,600
Years in Service: 5
Updated: Jan. 24, 2003 | Calvert (Chesapeake Beach, North Beach), St. Mary's | Cable: 512 kbps/256 kbps, $39.95 (modem rental adds $9.95) | E-mail Services: No. of accounts included: 3, others $4.95 each Junk mail filter: N Virus Scanning: N E-mail access: POP, IMAP, Web-mail Tech Support: 24 hrs./day; toll-free Parental Controls: N Software: Win 98 or newer Web server space: 5 MB |
| GMPexpress Company Quote: "We offer reliable high-speed broadband service at a good price." |
Millennium CableSpeed www.mdm.net/web/maryland/ 410-987-9300
Total users: 10,000
Years in Service: 4
Updated: Jan. 27, 2003 | Anne Arundel (northern area) | Cable: 1.5 Mbps/128 kbps, $42.95 (modem rental adds $5) | E-mail Services: No. of accounts included: 3, others $5 each Junk mail filter: Y (blacklists) Virus Scanning: N E-mail access: POP, IMAP, Web-mail Tech Support: 8 a.m.-10 p.m. every day Parental Controls: N Software: None Web server space: 30 MB |
| Millennium CableSpeed Company Quote: "Millennium CableSpeed offers a fully redundant, fault-tolerant network connection to the Internet at a competitive price. Our customer loyalty comes from members who value local, service-oriented professionals responsive to the customer's needs and business." |
Starpower Communications www.starpower.net 877-782-7769
Total users: Not disclosed
Years in Service: 5
Updated: Jan. 29, 2003 | Modem: Greater Washington area, plus 43 states. Cable: Washington, Montgomery County and Falls Church | Modem: $19.95/unlimited. Cable: 1.5 Mbps/800 kbps, $39.95 (modem rental adds $5, unlimited dial-up access adds $9.95) | E-mail Services: No. of accounts included: 2 w/ dial-up, 4 w/ cable Junk mail filter: N Virus Scanning: N E-mail access: POP, Web-mail Tech Support: 24 hrs./day; toll-free Parental Controls: N Software: Win 3.1 or newer, Mac OS 8 or newer Web server space: 10MB |
| Starpower Company Quote: "Starpower provides dial-up service with V.92 technology that enables faster downloads and high-speed Internet service that offers upload speeds 6x faster than Comcast. With Starpower MegaModem, high-speed customers will enjoy the fastest residential cable-modem service available." |