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Company
Coverage Area
Price
Additional Services
America Online
www.aol.com
800-827-6364

HQ: Dulles, Va.

Total users: 33 million

Years in Service: 8

Updated: Jan. 29, 2003
Greater Washington area, plus 48 states and over 100 countries  Modem: $23.90 accelerated/unlimited, $4.95 accelerated/3 hrs. ($2.50/hr. extra). E-mail Services:
No. of accounts included: 7
Junk mail filter: Y
Virus Scanning: Y
Access: Proprietary, Web-mail

Tech Support: 24 hrs./day; toll-free
Parental Controls: Y
Software Provided: Win 95 or newer, Mac OS 8.1 or newer, required
Web server space: 140 MB
America Online Company Quote: "AOL offers unmatched Web speed, security, ease of use and value. Over both narrowband and broadband connections, AOL 9.0 Optimized accelerates Web surfing and page downloads, offers world-class content and Parental Controls, and protects against pop-ups, spam, viruses and spyware."


Company
Coverage
Price
Additional Services
Atlantech Online
www.atlantech.net
sales@atlantech.net
800-256-1612

Silver Spring, Md.

Total users: 10,000

Years in Service: 9

Updated: Jan. 28, 2004
Greater Washington area, plus 48 other states  Modem: $19.95/unlimited. DSL: 608 kbps/128 kbps, $59.95  E-mail Services:
No. of accounts included: 1
Junk mail filter: Y (filtering)
Virus Scanning: Y
Access: POP, IMAP, Web-mail

Tech Support: 24 hrs./day; toll-free
Parental Controls: N
Software Provided: Win 98 or newer, Mac OS 8.5 or newer
Web server space: None
 
Atlantech Online Company Quote: "Profitable since 1995, Atlantech Online specializes in Internet connectivity and data-center services for business and government. Offering T-1 for as low as $399 per month, we excel in T-1 Internet access and server co-location."


Company
Coverage
Price
Additional Services
BooNet
www.boo.net
info@boo.net
877-874-4266

Bethesda, Md.

Total users: 4,500

Years in Service: 8

Updated: Feb. 2, 2004
Greater Washington area, plus New York, Pennsylvania; $14.95 plan adds other 46 states  $12.95/unlimited, $14.95 unlimited; acceleration adds $2  E-mail Services:
No. of accounts included: 4
Junk mail filter: Y (blacklists, filtering)
Virus Scanning: Y
Access: POP, IMAP, Web-mail

Tech Support: 9 a.m.-10 p.m. Mon.-Fri., 9 a.m.-6 p.m. Sat.; toll-free
Parental Controls: Yes w/ acceleration
Software Provided: Win 95 or newer, Mac OS 7.6 or newer
Web server space: 10 MB
 
Boo.Net Company Quote: "With the support of its new parent company, Boo.Net now has the ability to provide fast and reliable, local, national and accelerated dial-up service to D.C. metro area subscribers."


Company
Coverage
Price
Additional Services
CompUSnet Internet Services
www.compusnet.com
sales@compusnet.com
888-389-6822

HQ: Gaithersburg, Md.

Total users: 15,200

Years in Service: 7

Updated: Feb. 3, 2004
Washington and adjacent counties, Anne Arundel, Charles, Frederick, Howard, Fauquier, Loudoun, Stafford, plus 47 other states Modem: $19.95/unlimited, $22.95 accelerated/unlimited. DSL: 768 kbps/128 kbps, $54.95; 1.5 Mbps/128 kbps, $59.95; 1.5 Mbps/384 kbps, $66.95; unlimited dial-up access adds $10.95. E-mail Services:
No. of accounts included: unlimited
Junk mail filter: N
Virus Scanning: N
Access: E-mail access: POP, Web-mail

Tech Support: 24 hrs./day; toll-free
Parental Controls: N
Software Provided: Win 95 or newer
Web server space: 50 MB
 
CompUSnet Company Quote: "Unlimited Internet access. Unlimited e-mail. Over 2,000 access numbers nationwide. Easy to install connection software. Full customer service and friendly support. Quality and reliable connection."


Company
Coverage
Price
Additional Services
The Connextion
www.connext.net
info@connext.net 800-262-9310

HQ: Ellicott City, Md.

Total users: 1,500

Years in Service:9

Updated: Jan. 30, 2004
Washington and adjacent counties, Anne Arundel, Howard, Loudoun, plus 17 other states Modem: $13.95/unlimited, $15.95/unlimited, $18.95/unlimited; acceleration adds $3.95. DSL: 384 kbps/128 kbps, $39.95; 608 kbps/128 kbps, $44.95; 1.5 Mbps/128 kbps, $49.95; 10 hrs. dial-up access adds $2.50/mo. except for $49.95 plan E-mail Services:
No. of accounts included: 4 w/ $15.95 plan, 1 otherwise, others $1 each
Junk mail filter: Y (blacklists, filtering)
Virus Scanning: Y
Access: E-mail access: POP, Web-mail

Tech Support: 7:30 a.m.-9 p.m. Mon.-Fri., 9 a.m.-5 p.m. Sat.; toll-free
Parental Controls: N
Software Provided: None
Web server space: 75 MB w/ $18.95 plan
The Connextion Company Quote: "The Connextion offers dial-up, ISDN, ADSL, DSL, T1s, bundled phone and Internet solutions, Web site design, hosting, and co-location. Count on The Connextion to provide experienced, friendly, local technical support along with reliable service and full e-commerce and database solutions."


Company
Coverage
Price
Additional Services
CrossLink Internet Services
www.crosslink.net
sales@crosslink.net
888-427-6775

HQ: Springfield, Va.

Total users: 17,000

Years in Service: 9

Updated: Feb. 2, 2004
Greater Washington area, plus Delaware, Pennsylvania, West Virginia Modem: $19.95/unlimited. DSL: 768 kbps/128 kbps, $59.95, includes dial-up access if DSL is down E-mail Services:
No. of accounts included: 1, others $1 each
Junk mail filter: Y (blacklists, filtering)
Virus Scanning: Y
Access: E-mail access: POP, IMAP, Web-mail

Tech Support: 9 a.m.-9 p.m. every day
Parental Controls: N
Software Provided: Win 98 or newer, Mac OS 8 or newer
Web server space: 1 MB
 
Crosslink Internet Company Quote: "Reliable high speed Mid-Atlantic local dial access from the mountains to the ocean, no busy signals, spam filtered e-mail, DSL, Office ISDN where DSL is not available, data circuits starting at under $500, Web and server hosting."


Company
Coverage
Price
Additional Services
Cyber Services
www.cs.net
info@cs.net
703-281-2150

Vienna, Va.

Total users: 1,000

Years in Service: 9

Updated: Jan. 28, 2004
Washington and adjacent counties  $20/unlimited  E-mail Services:
No. of accounts included: 1, others $5 each
Junk mail filter: Y (blacklists, filtering)
Virus Scanning: N
Access: POP, Web-mail

Tech Support: 8:30 a.m-5:30 p.m. Mon.-Fri.
Parental Controls: N
Software Provided: None
Web server space: 5 MB
 
Cyber Services Company Quote: "Still no busy signals! We answer the phone when you call for service. We can run your domain name. And now you can build your own photo album for a reunion, celebration, business or anything else."


Company
Coverage
Price
Additional Services
DC Access
www.dcaccess.net
info@dcaccess.net
202-546-5898

Washington

Total users: 1,000

Years in Service: 5

Updated: Jan. 28, 2004
Modem: Washington and adjacent counties, Anne Arundel, Calvert, Charles, Frederick, Howard, St. Mary's, Fauquier, Loudoun, Prince William, Stafford, plus 47 other states.
Wireless: Capitol Hill
 
Modem: $16/unlimited, $20.95 accelerated/unlimited. Wireless (WiFi): 200 kbps each way, $35; 400 kbps each way, $65  E-mail Services:
No. of accounts included: 1 w/ dial-up, 5 w/ wireless, others $7.50 each
Junk mail filter: N
Virus Scanning: N
Access: POP, IMAP, Web-mail

Tech Support: 9 a.m.-5 p.m. Mon.-Fri.
Parental Controls: N
Software Provided: None
Web server space: 5 MB
 
DC Access Company Quote: "In addition to dial-up and hosting, DC Access offers WiFi directly to homes and small businesses. DC Access's customers receive the benefits of high-speed broadband without having to order DSL or cable from a large provider."


Company
Coverage
Price
Additional Services
Department of Internet
www.departmentofinternet.com
sales@departmentofinternet.com
202-747-5000

HQ: Washington

Total users: Not disclosed

Years in Service: 7

Updated: Jan. 28, 2004
Greater Washington area, plus New York, New Jersey.  Modem: $22/unlimited, $30 accelerated/unlimited. DSL: 768 kbps/128 kbps, $69, includes 10 hrs. dial-up access  E-mail Services:
No. of accounts included: 1 w/ dial-up plans, 5 w/ DSL, others $2/mo. each
Junk mail filter: Yes (blacklists, filtering)
Virus Scanning: Y
Access: POP, Web-mail

Tech Support: 24 hrs./day
Parental Controls: N
Software Provided: None
Web server space: 5 MB
Department of the Internet Company Quote: "DOI is one of D.C.ís oldest privately-held ISPs. Profitable since inception. DOI specializes in Internet connectivity, Web and e-mail services for residential and business customers in our footprint. Our offerings also include flat-rate (mileage-independent) T1 services."


Company
Coverage
Price
Additional Services
Dragon Internet Exchange
www.drix.net
billc@drix.net
301-645-3146

Waldorf, Md.

Total users: 200

Years in Service: 9

Updated: Feb. 3, 2004
Washington and adjacent counties, Charles, St. Mary's  $12/unlimited  E-mail Services:
No. of accounts included: 5
Junk mail filter: N
Virus Scanning: N
Access: POP, Web-mail

Tech Support: Evenings only
Parental Controls: N
Software Provided: None
Web server space: 5 MB
 
Dragon Internet Company Quote: "We provide personal service."


Company
Coverage
Price
Additional Services
Heller Information Services
www.his.com
sales@his.com
301-255-0500

Rockville, Md.

Total users: 10,000

Years in Service: 10

Updated: Jan. 30, 2004
D.C. metro area, Howard, Loudoun  $20/unlimited E-mail Services:
No. of accounts included: 1, 5 more for $10/mo.
Junk mail filter: Y (filtering)
Virus Scanning: Y
Access: POP, IMAP, Web-mail

Tech Support: 7 a.m. - 11 p.m.
Parental Controls: N
Software Provided: None
Web server space: 30 MB
 
Heller Information Services: "We specialize in high-speed, high-reliability e-mail and Web hosting using his.com, hers.com or customer's domain. Support is personalized and thorough. Dial-up accounts get 30 megabytes for Web and e-mail storage. Spam filters trap 98 percent of spam. We're very Mac-friendly."


Company
Coverage
Price
Additional Services
Inter.net
www.us.inter.net
info@us.inter.net
888-478-2743

Reston, Va.

Total users: 200,000

Years in Service: 4

Updated: Jan. 30, 2004
D.C. metro area, Anne Arundel, Charles, Frederick, Howard, Fauquier, Loudoun, Prince William, Stafford, plus 48 other states and 15 countries  $27.95/unlimited  E-mail Services:
No. of accounts included: 1, 5 more for $6/mo.
Junk mail filter: Y (blacklists, filtering)
Virus Scanning: Y
Access: POP, IMAP, Web-mail

Tech Support: 24 hrs./day; toll-free
Parental Controls: N
Software Provided: None
Web server space: 10 MB
 
Inter.net Company Quote: "Inter.net is easy-to-use and cost-effective. Our customer support agents are a toll-free phone call away 24/7. When you travel, you can connect to the Internet from all 50 states and over 40 countries. Prepaid Internet access is also available."


Company
Coverage
Price
Additional Services
ISIGlobal.net
www.isiglobal.net
support@isiglobal.net
866-989-8889

Beltsville, Md.

Total users: 2,000

Years in Service: 4

Updated: Jan. 28, 2004
Greater Washington area, plus 47 other states  $12.95/unlimited  E-mail Services:
No. of accounts included: 5
Junk mail filter: Y (blacklists, filtering)
Virus Scanning: Y
Access: POP, Web-mail

Tech Support: 8:30 a.m.-10 p.m. Mon.-Fri., 9 a.m.-9 p.m. Sat.-Sun.
Parental Controls: N
Software Provided: Win 95 or newer
Web server space: None
 
ISIGlobal.net Company Quote: "ISIGlobal has the personal tech support and service of a local ISP, with the technical capabilities of a much larger service provider. With Web-based e-mail and thousands of access numbers, our users can stay connected throughout the country."


Company
Coverage
Price
Additional Services
Millkern Communications
www.millkern.com
sales@millkern.com
301-738-0097

Rockville, Md.

Total users: 2,000

Years in Service: 10

Updated: Jan. 28, 2004
Greater Washington area, plus 48 other states and 3 countries  $23/unlimited, $27 accelerated/unlimited   E-mail Services:
No. of accounts included: 1, others $5 each
Junk mail filter: Y (blacklists, filtering)
Virus Scanning: N
Access: POP, IMAP, Web-mail

Tech Support: 8 a.m.-5 p.m. Mon.-Fri.
Parental Controls: N
Software Provided: None
Web server space: 5 MB
 
Millkern Communications Company Quote: "Millkern Communications has been providing quality Internet service at discounted rates to homes and businesses for over 10 years."


Company
Coverage
Price
Additional Services
PatriotNet
www.patriot.net
sales@patriot.net
703-797-1888, ext. 998

HQ: Fairfax, Va.

Total users: 4,000

Years in Service: 10

Updated: Jan. 28, 2004
Washington and adjacent counties, Anne Arundel, Howard, Prince William, Loudoun, plus DSL in 33 other states Modem: $19.95/300 hrs. DSL: 384 kbps/128 kbps, $49.98; 608 kbps/128 kbps, $54.98; 1.5 Mbps/128 kbps, $59.98; all include dial-up access if DSL is down. E-mail Services:
No. of accounts included: 1
Junk mail filter: Y (filtering)
Virus Scanning: N
Access: E-mail access: POP, IMAP, Web-mail

Tech Support: 9 a.m.-8 p.m. Mon.-Fri., 2-5 p.m. Sat.; toll-free
Parental Controls: N
Software Provided: Win 95 or newer, Mac OS 8 or newer
Web server space: 10 MB
 
PatriotNet Company Quote: "PatriotNet is acclaimed for customer care. For 10 years, our entire organization has been dedicated to and has been successful in delivering sound, reliable and 'customer friendly' service. Personal attention is available here!"


Company
Coverage
Price
Additional Services
RadixNet
www.radix.net
info@radix.net
301-567-9831

HQ: Oxon Hill, Md.

Total users: 5,000

Years in Service: 10

Updated: Feb. 3, 2004
Washington and adjacent counties, Anne Arundel, Calvert, Charles, Frederick, Howard, St. Mary's, Prince William, Loudoun Modem: $19/unlimited, $24/unlimited. DSL: 768 kbps/128 kbps, $59 E-mail Services:
No. of accounts included: 5, others $5 each
Junk mail filter: Y (blacklists, filtering)
Virus Scanning: Y
Access: E-mail access: POP, IMAP

Tech Support: 8 a.m.-8 p.m. Mon.-Fri.; toll-free
Parental Controls: N
Software Provided: None
Web server space: 10 MB w/ $24, $29 and DSL plans
 
RadixNet Company Quote: "RadixNet is a truly local ISP offering dial-up, DSL and dedicated Internet connectivity along with Web hosting services. For 10 years we've been providing solutions for home, home office, commercial and government customers' Internet access needs in the region."


Company
Coverage
Price
Additional Services
Riva.net
www.riva.net
sales@riva.net
410-956-0500

HQ: Riva, Md.

Total users: --

Years in Service: 15

Updated: Feb. 3, 2004
Greater Washington area, plus 48 other states (wireless: Washington, Chicago, Dallas, Houston, Los Angeles, New York, Philadelphia, San Diego, San Jose, Seattle areas).  Modem: $17.95/unlimited, $6.95/15 hours (25 cents/hr. extra); acceleration adds $3.95.
DSL: 384 kbps/128 kbps, $39.95; 1.5 Mbps/128 kbps, $49.95; 1.5 Mbps/384 kbps, $69.95.
Satellite: 400 kbs/128 kbps, $49.95; 800 kbps/128 kbps, $69.95.
Wireless (WiFi): 5 Mbps each way, $49.95; 22 Mbps each way, $69.95. All broadband plans include unlimited dial-up access.
 
E-mail Services:
No. of accounts included: 20
Junk mail filter: Y (blacklists, filtering, challenge-response)
Virus Scanning: Y
Access: POP, IMAP, Web-mail

Tech Support: 24 hrs./day; toll-free
Parental Controls: Y
Software Provided: None
Web server space: 100 MB
 
Riva.net Company Quote: "Riva.net offers faster and more reliable Internet connections at lower prices than anyone else--plans as low as $9.95 for unlimited dial, the fastest Web and e-mail acceleration anywhere, DSL, wireless, and satellite. We are the nation's best choice!"


Company
Coverage
Price
Additional Services
Starpower Communications
www.starpower.net
877-782-7769

HQ: Lanham, Md.

Total users: Not disclosed

Years in Service: 6

Updated: Jan. 29, 2004
Modem: Greater Washington area, plus 38 other states. Cable: Washington, Montgomery County and Falls Church Modem: $19.95 accelerated/unlimited. Cable: 3 Mbps/800 kbps, $39.95; 5 Mbps/800 kbps, $64.95. $10 more w/out cable TV; modem rental adds $5, unlimited dial-up access adds $9.95. E-mail Services:
No. of accounts included: 4
Junk mail filter: Y (blacklists, filtering)
Virus Scanning: Y
E-mail access: POP, Web-mail

Tech Support: 24 hrs./day; toll-free
Parental Controls: N
Software Provided: Win 95 or newer, Mac OS 8.6 or newer
Web server space: 10 MB
 
Starpower Company Quote: "Starpower's MegaModem high-speed Internet service offers upload speeds up to 6 times as fast as our competitors--the fastest overall residential internet experience available. Starpower provides dial-up service with V.92 modem support and free Dial-up Accelerator technology."


Company
Coverage
Price
Additional Services
Smartnet Internet Services
www.smart.net
sales@smart.net
301-470-3400

Laurel, Md.

Total users: 2,000

Years in Service: 8.5

Updated: Jan. 29, 2004
Washington and adjacent counties, Anne Arundel, Calvert, Charles, Frederick, Howard, St. Mary's, Loudoun, plus Delaware, Pennsylvania, New York  $15/unlimited, $18.95/unlimited, $25/unlimited, $35/unlimited  E-mail Services:
No. of accounts included: 1 (7 w/ $18.95 plan), others $5 each
Junk mail filter: Y (filtering)
Virus Scanning: Y
Access: POP, IMAP

Tech Support: 9 a.m.-7 p.m. Mon.-Fri.; toll-free
Parental Controls: N
Software Provided: None
Web server space: 5 MB (15 MB w/ $35 plan)
 
Smartnet Company Quote: "Smartnet is a local provider offering reliable, affordable and friendly services designed to meet the needs of both residential and business customers regardless of experience level, with no contracts required. Smartnet--the smart choice for Internet service!"


Company
Coverage
Price
Additional Services
Stickdog
www.stickdog.com
703-319-1700

HQ: Vienna, Va.

Total users: 1,000

Years in Service: 7

Updated: Feb. 4, 2004
Greater Washington area, plus 47 other states and Canada Modem: $18.95/250 hrs, $24.95/250 hrs.; acceleration adds $2. DSL: 1.5 Mbps/128 kbps, $39.95; 1.5 Mbps/384 kbps, $69.95, 384 kbps each way, $69.95 E-mail Services:
No. of accounts included: 10, others $1 each
Junk mail filter: Y (blacklists)
Virus Scanning: Y
Access: E-mail access: POP, IMAP, Web-mail

Tech Support: 24 hrs./day; toll-free
Parental Controls: Y, w/ $24.95 plan
Software Provided: None
Web server space: 10 MB
 
Stickdog Company Quote: "Stickdog offers innovative and flexible DSL, Web-site and telecommunications solutions. A local one-stop shop that canít be beat for dependable, accountable service."


Company
Coverage
Price
Additional Services
ToadNet
www.toad.net
info@toad.net
877-438-8623

HQ: Severna Park, Md.

Total users: 10,000

Years in Service: 9

Updated: Feb. 2, 2004
Greater Washington area, plus 46 other states Modem: $21.95/unlimited, acceleration adds $29.95/yr. DSL: 384 kbps/128 kbps, $49.95; 768 kbps/128 kbps, $54.95; 608 kbps/128 kbps, $69.95; 1.5 Mbps/128 kbps, $69.95; all include unlimited dial-up access. E-mail Services:
No. of accounts included: 7
Junk mail filter: Y
Virus Scanning: N
Access: E-mail access: POP, IMAP, Web-mail

Tech Support: 24 hrs./day; toll-free
Parental Controls: N
Software Provided: Win 95 or newer
Web server space: 20 MB
 
ToadNet Company Quote: "Region's largest independent ISP, providing Internet access and Web hosting to homes and businesses since 1995. Dial-up accounts include 7 e-mail addresses, 20MB Web space, spam-tagging features, Web-based e-mail, 24x7 technical support and online account management!"


Company
Coverage
Price
Additional Services
Zzapp Internet Services
www.zzapp.org
support@zzapp.org
703-379-4568

Arlington, Va.

Total users: Not disclosed

Years in Service: 9

Updated: Jan. 28, 2004
Washington and adjacent counties, plus 36 other states and Canada w/ $17.95 plan  $12.95/unlimited, $17.95/unlimited  E-mail Services:
No. of accounts included: 4, others $5 each
Junk mail filter: Y (blacklists, filtering)
Virus Scanning: N
Access: POP, Web-mail

Tech Support: 9 a.m.-5 p.m. Mon.-Fri.
Parental Controls: N
Software Provided: Win 95 or newer, Mac OS 9 or newer
Web server space: 10 MB
 
Zzapp! Company Quote: "Zzapp is your community-supported 501(c)(3) nonprofit neighborhood Internet service. Paid Zzapp subscriptions make it possible for Zzapp to offer totally free yearly dial-up Internet access grants to qualifying individuals suffering long-term or terminal illnesses."

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