PRINT EDITION | Subscribe to
NEWS | OPINION | SPORTS | ARTS & LIVING | ENTERTAINMENT Discussions | Photos & Video JOBS | CARS | REAL ESTATE
SEARCH:
Sign Up: Free Daily Tech E-letter  
Technology Home
Washtech
Tech Policy
Government IT
Markets
Columnists
Personal Tech
Special Reports
Jobs

Advertisement
Company Postings
Get Quotes
Press Releases
Tech Almanac
ISP Dirctory

Return to Personal Tech Section | About This Chart
Company
Coverage Area
Price
Additional Services
America Online
www.aol.com
800-827-6364

HQ: Dulles, Va.

Total users: 33 million

Years in Service: 8

Updated: Feb. 2, 2004
Greater Washington area, plus 48 other states  Modem: $23.90 accelerated/unlimited, $4.95 accelerated/3 hrs. ($2.50/hr. extra). E-mail Services:
No. of accounts included: 7
Junk mail filter: Y (blacklists, filtering)
Virus Scanning: Y
Access: Proprietary, Web-mail

Tech Support: 24 hrs./day; toll-free
Parental Controls: Y
Software Provided: Win 95 or newer, Mac OS 8.1 or newer, required
Web server space: 140 MB
 
America Online Company Quote: "AOL offers unmatched Web speed, security, ease of use and value. Over both narrowband and broadband connections, AOL 9.0 Optimized accelerates Web surfing and page downloads, offers world-class content and Parental Controls, and protects against pop-ups, spam, viruses and spyware."


Company
Coverage
Price
Additional Services
AT&T
www.att.net
800-967-5363 (DSL: 866-596-8455)

HQ: Morristown, N.J.

Total users: Not disclosed

Years in Service: 7

Updated: Feb. 2, 2004
Washington and adjacent counties, Anne Arundel, Calvert, Charles, Frederick, Howard, St. Mary’s, Loudoun, Prince William, Stafford, plus 48 other states   Modem: $21.95/unlimited ($5 less w/ AT&T local or long-distance phone service), $16.95/150 hrs., $9.95/10 hrs. (99 cents/hr. extra). DSL: 768 kbps/128 kbps, $39.95; 1.5 Mbps/128 kbps, $49.95; all include 20 hrs. dial-up access E-mail Services:
No. of accounts included: 6
Junk mail filter: Y (filtering)
Virus Scanning: Y
Access: POP, Web-mail

Tech Support: 24 hrs./day; toll-free
Parental Controls: Y
Software Provided: Win 95 or newer, Mac OS 8.1-9.2, required
Web server space: 60 MB
 
AT&T Company Quote: "AT&T is renowned for unparalleled quality and reliability. AT&T Worldnet Service has won numerous industry awards and was ranked highest in customer satisfaction among dial-up Internet service providers, according to J.D. Power and Associates’ 2003 ISP Residential Customer Satisfaction Study."


Company
Coverage
Price
Additional Services
CompuServe Interactive Services
www.compuserve.com
800-848-8990

HQ: Columbus, Ohio

Total users: Not disclosed

Years in Service: 11

Updated: Feb. 2, 2004
Greater Washington area, plus 48 other states  $19.95/unlimited, $9.95/20 hrs. ($2.95/hr. extra) E-mail Services:
No. of accounts included: 7
Junk mail filter: Y (blacklist, filtering)
Virus Scanning: Y
Access: IMAP, proprietary, Web-mail

Tech Support: 8 a.m.-1 a.m. Mon.-Fri., 10 a.m.-10 p.m. Sat.-Sun.; toll-free
Parental Controls: Y
Software Provided: Win 3.1 or newer, Mac OS 8.1 or newer, required
Web server space: 140 MB
 
CompuServe Company Quote: "CompuServe offers members a complete online service with great content, powerful e-mail and instant-messaging features, and dependable Internet access--all at an affordable price with an emphasis on providing maximum convenience, ease of use, and value to the consumer."


Company
Coverage
Price
Additional Services
EarthLink
www.earthlink.net
sales@earthlink.net
800-327-8454

HQ: Atlanta

Total users: 5.2 million

Years in Service: 10

Updated: Jan. 29, 2004
Greater Washington area, plus 48 other states and Canada  Modem: $21.95 accelerated/unlimited. DSL: 384 kbps/128 kbps, $39.95; 1.5 Mbps/128 kbps, $49.95; all include 20 hrs. dial-up access. Satellite: 500 kbps/50 kbps, $69.95, includes 20 hrs. dial-up access. Wireless (802.11b): 5 Mbps each way, $4.95/day, $21.95/unlimited. CDMA 1X RTT wireless roaming starts at $19.95  E-mail Services:
No. of accounts included: 8
Junk mail filter: Y (blacklists, filtering, challenge-response)
Virus Scanning: Y
Access: POP, Web-mail

Tech Support: 24 hrs./day; toll-free
Parental Controls: Y
Software Provided: Win 98 or newer, Mac OS 7.6 or newer
Web server space: 80 MB
 
Earthlink Company Quote: "EarthLink has an award-winning reputation for outstanding customer service and easy-to-use products and services. With high-quality connectivity, minimal drop-offs and customizable features, EarthLink allows individuals to use and enjoy the Internet on their own terms."


Company
Coverage
Price
Additional Services
MSN 9
join.msn.com
800-494-2962

HQ: Redmond, Wash.

Total users: Not disclosed

Years in Service: 8

Updated: Feb. 3, 2004
Greater Washington area, plus 48 other states  $21.95 accelerated/unlimited, $14.95 accelerated/20 hrs. ($1.50/hr. extra) E-mail Services:
No. of accounts included: 11
Junk mail filter: Y (filtering)
Virus Scanning: Y
Access: Proprietary, Web-mail

Tech Support: 24 hrs./day; toll-free
Parental Controls: Y
Software Provided: Win 98 or newer, Mac OS X, required
Web server space: 30 MB
 
MSN Company Quote: "MSN 9 Dial-Up provides fast and reliable Internet access with premium MSN features--powerful protection against e-mail viruses, spam and pop-ups, powerful and flexible communication services and learning and finance-management tools--to help you optimize the time you spend online."


Company
Coverage
Price
Additional Services
Netscape
www.netscape.com
866-541-8233

HQ: Columbus, Ohio

Total users: Not disclosed

Years in Service: 0

Updated: Feb. 3, 2004
Greater Washington area, plus 48 other states  $9.95/unlimited  E-mail Services:
No. of accounts included: 1
Junk mail filter: Y (blacklists)
Virus Scanning: N
Access: POP, Web-mail

Tech Support: 8 a.m.-1 a.m. Mon.-Fri., 10 a.m.-10 p.m. Sat.-Sun.; toll-free, but $10/call surcharge applies
Parental Controls: N
Software Provided: Win 98 or newer, required
Web server space: 10 MB
 
Netscape Company Quote: "Netscape, an original Internet pioneer, is leading the way again with a new value-priced service that gives members just the Net they need, with reliable connections nationwide, Google-enhanced search, top news, and a simple but powerful e-mail feature."


Company
Coverage
Price
Additional Services
PeoplePC Online
www.peoplepc.com
info@peoplepc.com/a>
800-736-7537

HQ: San Francisco

Total users: 424,000

Years in Service: 5

Updated: Feb. 2, 2004
Greater Washington area, plus 48 other states  $10.95/unlimited, $15.95 accelerated/unlimited   E-mail Services:
No. of accounts included: 1
Junk mail filter: Y (filtering)
Virus Scanning: Y
Access: POP, Web-mail

Tech Support: 24 hrs./day; toll-free (but $1.95/min. charge applies after setup)
Parental Controls: N
Software Provided: Win 95 or newer, required
Web server space: None
 
PeoplePC Online Company Quote: "PeoplePC, an EarthLink company, is a leading provider of high-quality, value-priced Internet service. Making it easy and affordable for consumers to get online, PeoplePC ensures quality connections and fewer busy signals through its proprietary Smart Dialer technology."


Company
Coverage
Price
Additional Services
SBC Yahoo
sbc.yahoo.com
866-722-9246

HQ: Plano, Texas

Total users: 4.7 million

Years in Service: 8

Updated: Jan. 29, 2004
Greater Washington area, plus 48 other states  $21.95/unlimited  E-mail Services:
No. of accounts included: 11
Junk mail filter: Y (filtering)
Virus Scanning: Y
Access: POP, Web-mail

Tech Support: 24 hrs./day; toll-free
Parental Controls: Y
Software Provided: Win 95 or newer, Mac OS 8.6-9.2, required
Web server space: 110 MB
 
SBC Yahoo Company Quote: "SBC Yahoo! DSL and Dial combine the strengths of SBC and Yahoo! to provide a rich online experience that delivers enhanced safety and security, unmatched levels of personalization, customization and interactivity that allow users to get the information they want."


Company
Coverage
Price
Additional Services
United Online (Juno/NetZero)
www.untd.com
instantanswers@support.juno.com
instantanswers@support.netzero.com
Juno: 800-879-5866
NetZero: 800-333-3633

HQ: Westlake Village, Calif.

Total users: 5.2 million (2.7 million paying)

Years in Service: 6

Updated: Jan. 29, 2004
Greater Washington area, plus 47 other states and Canada  $14.95 accelerated/unlimited, $9.95/unlimited, free/10 hrs. (must accept 468-by-60-pixel ad banner) E-mail Services:
No. of accounts included: Unlimited
Junk mail filter: Y (blacklists, filtering)
Virus Scanning: Y
Access: POP, Web-mail

Tech Support: 24 hrs./day.; toll-free, but $1.95/min. charge applies
Parental Controls: N
Software Provided: Win 95 or newer, Mac OS 9 or newer, Lindows, required
Web server space: None
 
United Online Company Quote: "United Online provides consumers with high-quality Internet access that fits both their needs and their budgets. Our brands are less than half the price of the competition and available across the U.S. and Canada."


TechNews.com Home

© 2004 Washingtonpost.Newsweek Interactive


Company Postings: Quick Quotes | Tech Almanac
About TechNews.com | Advertising | Contact TechNews.com | Privacy
My Profile | Rights & Permissions | Subscribe to print edition | Syndication


PRINT EDITION | Subscribe to
NEWS | OPINION | SPORTS | ARTS & LIVING | ENTERTAINMENT Discussions | Photos & Video JOBS | CARS | REAL ESTATE
washingtonpost.com: | About washingtonpost.com
E-mail Newsletters | Archives | Wireless Access | Media Center | Advertise
mywashingtonpost.com | Our Headlines on Your Site | Rights and Permissions
Make Us Your Home Page | Work at washingtonpost.com | Internships | Site Index
The Washington Post: Subscribe | Subscriber Services
Advertise | Electronic Edition | Online Photo Store
The Washington Post Co.: Information
Other Washington Post Co. Websites
SEARCH:
  User Agreement and Privacy Policy | © Copyright 1996- The Washington Post Company