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Fast Forward: ISP Directory

National Companies

ISP Directory: Cable | DSL | Local | Satellite | Return to Personal Tech Section

National ISPs: America Online, AT&T WorldNet, BlueLight.com, CompuServe Interactive Services, EarthLink, Inter.net, Juno Online Services,
MSN, NetZero, PeoplePC, Prodigy Communications

America Online
Company Info.
Costs/Features
Performance
Web site
800-466-5463
HQ: Dulles

Coverage: D.C. metro area, Anne Arundel, Calvert, Charles, Frederick, Howard, St. Mary's, Fauquier, Loudoun, Prince William, Stafford, plus 48 states and 115 countries; extra-cost roaming available.

Price Plans: Modem: $4.95/3 hrs. ($2.50/hr. extra); $9.95/5 hrs. ($2.95/hr. extra); $23.90/unlimited. DSL (Verizon): 768 kbps/128 kbps, $44.95. Satellite: 400 kbps/33.6 kbps modem uplink, $44.95. (Add $10 for unlimited dial-up access.)
Extra E-mails: 6
Web Server Space: 84MB
Junk E-mail Filter?: Y
Newsgroups: 150,000
Bandwidth: -
Users/Modems: 10:1
Total Users: 31 million
Yrs. of Experience: 6
Downtime: .1%
Software: Win 95 or newer, Win 3.1, Mac; required
Tech Support: 24 hrs./day; toll-free
Self-promotional quote: AOL 7.0 offers the best value on the Internet by giving members the easiest way to get online, the best content and the largest, most reliable network in the world. AOL's ease of use and convenience make it vital to members' daily lives. [Back to top]
AT&T WorldNet
Company Info.
Costs/Features
Performance
Web site
800-967-5363
HQ: Basking Ridge, N.J.

Coverage: D.C. metro area, Anne Arundel, Charles, Frederick, Howard, Stafford, plus 47 states.

Price Plans: $16.95/150 hrs. (99 cents/hr. extra), $21.95/unlimited.
Extra E-mails: 5
Web Server Space: 60MB
Junk E-mail Filter?: Y
Newsgroups: 19,000
Bandwidth: -
Users/Modems: 10:1
Total Users: -
Yrs. of Experience: 5
Downtime: -
Software: Win 95 or newer, Mac
Tech Support: 8 a.m.-midnight; toll-free
Self-promotional quote: AT&T WorldNet Service just marked its 20th consecutive month as top-performing retail ISP based on performance in nine metrics in eTesting Labs' monthly tests. [Back to top]
BlueLight.com
Company Info.
Costs/Features
Performance
Web site
E-mail
866-245-6278
HQ: San Francisco

Coverage: D.C. metro area, Anne Arundel, Calvert, Charles, Frederick, Howard, St. Mary's, Loudoun, Prince William, Stafford, plus 47 states

Price Plans: $8.95/unlimited (37-pixel-high navigation toolbar required).
Extra E-mails: N
Web Server Space: N
Junk E-mail Filter?: N
Newsgroups: None
Bandwidth: -
Users/Modems: -
Total Users: 136,000
Yrs. of Experience: 2
Downtime: .1%
Software: Win 95 or newer; required
Tech Support: 9 a.m.-10 p.m.; toll-free
Self-promotional quote: The BlueLight Unlimited ISP is the lowest-priced ISP on the market today at $8.95, less than half the price of competitors. It's free of third-party advertising, and we continue to increase the amount of local dial-up numbers. [Back to top]
CompuServe Interactive Services
Company Info.
Costs/Features
Performance
Web site
cs2gen@cs.com
800-848-8990
HQ: Columbia, Ohio

Coverage: D.C. metro area, Anne Arundel, Calvert, Charles, Frederick, Howard, St. Mary's, Fauquier, Loudoun, Prince William, Stafford, plus 48 states and 115 countries; toll-free roaming access available

Price Plans: $9.95/20 hrs. ($2.95/hr. extra); $19.95/unlimited.
Extra E-mails: 6
Web Server Space: 140 MB
Junk E-mail Filter?: Y
Newsgroups: -
Bandwidth: -
Users/Modems: -
Total Users: 3 million
Yrs. of Experience: 6
Downtime: .1%
Software: Win 95 or newer, Win 3.1, Mac; required
Tech Support: 8 a.m.-1 a.m. Mon.-Fri., 10 a.m.-10 p.m. Sat.-Sun.; toll-free
Self-promotional quote: As the Internet's No. 1 value leader, CompuServe provides services for members seeking a high-value, dependable Internet connection offering news, information, entertainment and the latest Internet tools, including CompuServe 7.0--to be launched soon. [Back to top]
EarthLink
Company Info.
Costs/Features
Performance
Web site
sales@corp.earthlink.net
800-327-8454
HQ: Atlanta

Coverage: D.C. metro area, Anne Arundel, Calvert, Charles, Frederick, Howard, St. Mary's, Fauquier, Loudoun, Prince William, Stafford, plus 48 states.

Price Plans: Modem: $9.95/10 hrs. ($1/hr. extra), $21.95/unlimited, $26.95/unlimited. DSL (Covad, Genuity): 1.5 Mbps/128 kbps, $49.95. Satellite: 400 kbps/128 kbps, $69.95.
Extra E-mails: 7 (8 w/ $26.95 plan, 5 w/ satellite plan)
Web Server Space: 80 MB (60 MB w/ satellite plan)
Junk E-mail Filter?: Y
Newsgroups: 30,000
Bandwidth: -
Users/Modems: -
Total Users: 4.8 million
Yrs. of Experience: 7
Downtime: 0.1%
Software: Win 95 or newer, Win 3.1, Mac
Tech Support: 24 hrs./day; toll-free
Self-promotional quote: EarthLink provides a full range of innovative access, hosting and e-commerce solutions through a nationwide network of dial-up points of presence and broadband and wireless technologies. [Back to top]
Inter.net
Company Info.
Costs/Features
Performance
Web site
sales@us.inter.net
866-468-3736
HQ: Reston

Coverage: D.C. metro area, Anne Arundel, Charles, Frederick, Howard, Fauquier, Loudoun, Prince William, Stafford, plus 48 states, 16 countries; toll-free roaming.

Price Plans: $21.95 unlimited, $29.95 unlimited.
Extra E-mails: 4 w/ $29.95 plan, or $5/mo. each
Web Server Space: 5 MB w/ $21.95 plan, 10 MB w/ $29.95 plan
Junk E-mail Filter?: Y
Newsgroups: 32,000
Bandwidth: -
Users/Modems: 8:1
Total Users: 500,000
Yrs. of Experience: 6
Downtime: .97%
Software: Win 95 or newer, Mac
Tech Support: 24 hrs./day; toll-free
Self-promotional quote: Inter.net provides global, regional and local Internet access combined with locally created portals and content tailored to the consumer marketplace. Inter.net creates an open platform for content and communications for its customers while offering reliable service and excellent support. [Back to top]
Juno Online Services
Company Info.
Costs/Features
Performance
Web site
800-654-5866
HQ: New York

Coverage: D.C. metro area, Anne Arundel, Calvert, Charles, Frederick, Howard, St. Mary's, Fauquier, Loudoun, Prince William, Stafford, plus 48 states.

Price Plans: Free/10 hrs. (ad banner, about 5 percent of screen area, required); $9.95/unlimited.
Extra E-mails: Available on request
Web Server Space: N
Junk E-mail Filter?: Y
Newsgroups: None
Bandwidth: -
Users/Modems: -
Total Users: 3.3 million
Yrs. of Experience: 3
Downtime: -
Software: Win 95 or newer; required
Tech Support: 24 hrs./day.; toll-free, but $1.95/min. charge applies
Self-promotional quote: United Online is a leading nationwide Internet service provider offering both free and value-priced Internet access services. The company commenced operations in September 2001 as the result of its acquisition of NetZero and Juno Online Services. [Back to top]
MSN
Company Info.
Costs/Features
Performance
Web site
800-386-5550
HQ: Redmond, Wash.

Coverage: D.C. metro area, Anne Arundel, Charles, Frederick, Howard, Fauquier, Loudoun, Prince William, Stafford, plus 48 states.

Price Plans: Modem: $21.95/unlimited. DSL (Verizon): 640 kbps/256 kbps, $49.95 (includes 10 hrs/month of dial-up access).
Extra E-mails: 8
Web Server Space: 30 MB
Junk E-mail Filter?: Y
Newsgroups: 38,000
Bandwidth: -
Users/Modems: -
Total Users: 7 million
Yrs. of Experience: 6
Downtime: -
Software: Win 95 or newer
Tech Support: 24 hrs./day; toll-free
Self-promotional quote: MSN's Internet access and services are designed to create a faster, simpler and more useful experience on the Internet. MSN's dial-up and broadband Internet access are specifically designed for easy setup and smooth, reliable connections. [Back to top]
NetZero
Company Info.
Costs/Features
Performance
Web site
800-333-3633
HQ: Westlake Village, Calif.

Coverage: D.C. metro area, Anne Arundel, Calvert, Charles, Frederick, Howard, St. Mary's, Fauquier, Loudoun, Prince William, Stafford, plus 46 states.

Price Plans: Free/10 hrs. (ad banner, about 5 percent of screen area, required); $9.95/unlimited.
Extra E-mails: N
Web Server Space: N
Junk E-mail Filter?: Y
Newsgroups: None
Bandwidth: -
Users/Modems: -
Total Users: 3.4 million
Yrs. of Experience: 3
Downtime: -
Software: Win 95 or newer; required
Tech Support: 24 hrs./day; toll-free, but $14.95/incident fee applies
Self-promotional quote: United Online is a leading nationwide Internet service provider offering both free and value-priced Internet access services. The company commenced operations in September 2001 as the result of its acquisition of NetZero and Juno Online Services. [Back to top]
PeoplePC
Company Info.
Costs/Features
Performance
Web site
800-736-7537
HQ: San Francisco

Coverage: D.C. metro area, Anne Arundel, Calvert, Charles, Howard, Frederick, St. Mary's, Fauquier, Loudoun, Prince William, Stafford, plus 48 states.

Price Plans: $12.95/unlimited.
Extra E-mails: 1
Web Server Space: 10 MB
Junk E-mail Filter?: Y
Newsgroups: -
Bandwidth: -
Users/Modems: 10:1
Total Users: 600,000
Yrs. of Experience: 2
Downtime: 0%
Software: Win 95 or newer
Tech Support: 24 hrs./day; toll-free
Self-promotional quote: PeoplePC Online has more access numbers and covers more area codes than any other leading ISP, including AOL. With unlimited Internet access, you can go anywhere on the Web for as long as you want. [Back to top]
Prodigy Communications
Company Info.
Costs/Features
Performance
Web site
join@corp.prodigy.com
800-776-3449
HQ: Austin

Coverage: D.C. metro area, Anne Arundel, Calvert, Charles, Howard, Frederick, St. Mary's, Loudoun, Prince William, Stafford, plus 48 states; extra-cost roaming available.

Price Plans: Modem: $9.95/10 hrs. ($1.50/hr. extra); $21.95/unlimited. DSL (Covad): 1.5 Mbps/128 kbps, $49.95.
Extra E-mails: 10
Web Server Space: 165 MB
Junk E-mail Filter?: Y
Newsgroups: 30,000
Bandwidth: -
Users/Modems: -
Total Users: 3.5 million
Yrs. of Experience: 7
Downtime: .05%
Software: Win 95 or newer, Mac
Tech Support: 24 hrs./day; toll-free
Self-promotional quote: Prodigy serves the largest number of DSL Internet customers in the U.S. Completely redesigned for the always-on broadband world, Prodigy 7.0, an intuitive Internet environment that assembles users' favorite applications all in one place, will be available by year-end 2001. [Back to top]

Key: For fields marked with "-", no information was submitted by the company.



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2002 The Washington Post Company

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