Webster defines "optimist" as one who "looks on the bright side of things." I define "optimist" as K. Jeanne Fraser of Vienna.

A few weeks ago, Jeanne had an appointment with a doctor in Fairfax. It was her first visit, and she was asked to show up at 3:30 sharp. Jeanne figured she'd have to fill out innumerable forms, medical histories and whatnot.

But all she was asked to fill out was a brief chart that contained billing information. Jeanne polished that off in about a minute. Then she sat. And sat. And sat.

"Other women came and went. Still I waited," Jeanne later wrote the doctor. "No one ever said something like, 'The doctor will be with you soon.' Nothing. Considering that I was the only person who was being forced to wait more than 15 minutes, I decided my business really wasn't very important to you and left. It had been an hour."

Heard it a million times, right?

You haven't heard this.

Jeanne sent the doctor a bill.

For wasting her time.

"For time wasted," the bill says. "One hour and forty-five minutes at the rate of $30 an hour. Total due: $52.50."

Now comes the optimistic part.

Jeanne says she hasn't been paid.

To the end of that sentence, she appended the word, "yet."