Dear Heloise:

This is to add to the suggestion from the woman who called the catalogue companies each year to stop catalogues from being sent.

Ask the customer-service representative if he or she handles calls from any other catalogue companies -- the one that I work for owns seven. I can put in a request to stop all of them if that's what the customer wants.

It is helpful if you have the mailing label available. It has your customer number on it, and that way we can be sure that your name and address are removed from our mailings. If we enter just your name and address, it might not stop the catalogues, unless we happen to enter it the same way that the label is printed.

I always tell my callers that they will receive up to three more catalogues -- frequently, the catalogues are already printed and addressed and are just waiting to be delivered! Please be understanding when one of us tells you this -- I've had people get irate and rude. It's beyond our control.

Remember, if you order something, it's going to generate mailings. That's just a fact of life.

Our company's mailings are software-driven. The computer keeps track of whether or not you make a purchase, how often and from which catalogue. If you don't order anything else, the catalogues will come less frequently and will eventually stop. Sometimes one of the "sister" catalogues will be sent to you, too.

As a side note, we've been receiving a pool-supply catalogue for 10 years because we entered a contest to win a pool. We've never bought a single thing and I've called to have it stopped. Go figure!

Della Hoke-Uvick

Camp Hill, Pa.

Della, it's nice to know I'm not alone -- we've been receiving a catalogue for more than 15 years, and we, too, never bought a thing!

Dear Heloise:

I made a brown-rice recipe with several vegetables in it, like carrots, celery and onion, with Worcestershire, garlic and red pepper (my favorite seasonings), and it was not very good. The next night, I added half a pound of hamburger and an egg, and made patties. It was wonderful.

So, try adding cooked brown rice to your favorite meatloaf recipe -- it cuts down on meat consumption.

Patsy, via e-mail

Send a money- or time-saving hint to Heloise, P.O. Box 795000, San Antonio, Tex. 78279-5000, fax it to 210-HELOISE or e-mail it to Heloise@Heloise.com. Please include your city and state when faxing or using e-mail. I can't answer your letter personally but will use the best hints received in my column.

(c)2005, King Features Syndicate