Virginia Gov. Mills E. Godwin yesterday clarified his emergency energy crisis order issued Saturday after citizens expressed confusion about which businesses and services are covered by his guidelines.

Speaking on the state's Emergency Broadcasting System yesterday, representatives of the governor, the State Corporation Commission and the attorney general's office answered questions about Godwins's order. They made these points:

All retail businesses and services may operate only 40 hours others fuels except coal must maintain a temperature not exceeding 65 degrees during business hours. Exemptions include hospitals, places where materials may be damaged by a lower temperature, pet stores and senior citizens' homes. For example, some computers that must be kept at 70-degree temperatures to function properly are exempt from the order.

All retail businesses and services may operate only 40 hours a week. This includes doctors, dentists, attorneys and accountants. Those exempt are: churches, hospitals, gasoline stations within three miles of an interstate highway, wholesale or manufacturing plants, food processors using perishable foods, police, fire and civil defense stations, schools, day care centers, hotels and communication services.

Businesses such as restaurants and grocery stores may sell goods only 40 hours a week, but extra time may be alloted for preparations of food and for cleaning up after business hours.

Stores selling prescription drugs may operate outside the 40-hour per week limit, but they may sell only drugs, nothing else, during the extra hours.

The only emergency repair services exempt from the order are those affecting the distribution of fuel or other energy services which includes plumbers and electricians. Wrecked or disabled cars, unless they are blocking a thoroughfare, will not receive emergency service.

Supportive services, such as computers that are not the prime function of the business, or refrigeration of goods, are exempt from the 40-hour limit.

Businesses that have more than one service, such as truck stops and lodgings, must treat each service individually. For instance, a restaurant in a hotel must operate on the 40-hour-per-week schedule although the hotel does not. A garage at a gasoline station operating within three miles of an interstate highway must also operate only 40 hours a week, although the gasoline service portion does not have to close.

No other exemptions may be granted and local law enforcement officials will enforce violations.

Also; power companies are being asked to set up plans to allow customers with delinquent bills additional time to pay them. Godwin's order is effective through Feb. 13.