Consumers who paid deposits to the financially troubled Carolina Furniture Galleries Inc. of Fredericksburg, Va., but never received their furniture should file a claim for a refund with the Virginia Office of Consumer Affairs, officials said.

Mary Ann Shurtz, coordinator of the Northern Virginia consumer office, said claims should be filed no later than Dec. 5, the deadline set by the court in the case against Carolina Furniture. "We will then try to work with the store's attorney to resolve the complaints," she said.

Thirty-three customers who had paid deposits totaling $30,000 already have filed claims for refunds from the discount furniture store, which closed in October and now is planning a liquidation sale. The amount of the deposits ranged from as little as $200 paid by one customer toward the purchase of two end tables to as much as $1,825 paid by another customer toward the purchase of a suite of furniture.

Some of those deposits were paid as far back as August, 1981, others as recently as July, 1982. When customers complained to the state consumer agency about delays in delivery, officials took the matter to court. The Office of the Attorney General obtained an order from Spotsylvania County Circuit Judge John A. Jamison directing restitution for customers. The order said that customers could receive either a financial settlement or the merchandise originally ordered, if it was available.

For information on filing a claim for a refund from Carolina Furniture, consumers may telephone the consumer office in Fairfax County at 573-1286.