A Metro supervisor says he and another Metro employee helped carry a sick passenger off a Red Line train Monday afternoon, contrary to a claim by a witness that Metro workers refused to touch the passenger.
"I put my left hand on her back, and I felt a little bit of breathing," said John D. Bright, a utility supervisor for Metro who was called to the Friendship Heights station after the passenger was discovered sprawled face down in a train car. "By the way she was laying, I saw a little pulse on the neck. . . . [Two passengers], the Metro custodian and me helped her get up and off the train."
Brooke Marcus, of Bethesda, who alerted Metro to a medical problem on the train at 1:50 p.m., said Metro workers refused to touch the woman and left it to Marcus and another passenger to try to find a pulse. Marcus said she and the other passenger carried the sick woman off the train while Bright and two other Metro workers stood by and watched.
Bright said Marcus's account is wrong. "My thing first was about making sure this lady was safe," said Bright, who has worked for Metro since 1988 and is trained in CPR.
Metro spokesman Ray Feldmann said all utility supervisors and station managers receive annual CPR training. Another Metro spokeswoman had said on Monday that station workers are not trained in emergency medicine.
"We did exactly what should have been done in this instance," Feldmann said. "The passenger did the right thing by hitting the emergency button. The conductor and rail supervisor assessed her condition and called 911."
When the woman refused medical treatment and insisted on boarding another train, Metro workers escorted her to her final destination, Potomac Avenue, Feldmann said. "We were concerned about her condition; we stayed with her for the rest of her trip. Metro went the extra mile," he said.