I woke up in the intensive care unit at Georgetown University Hospital on Nov. 11 to read a complaint in that day's paper about the emergency medical services in the District of Columbia {"D.C.: No Place To Be in an Emergency," Close to Home}. Since my experience was the opposite of that described in the article, I think I owe it to the fire and ambulance services to commend them publicly.

When I suffered a substantial loss of blood and became unconscious, my wife immediately called 911 and then the doctor. Before she was off the phone with the doctor and about two minutes after the 911 call, the fire department paramedics were at the door. After checking me over quickly, they summoned the ambulance, which arrived within another three minutes. I was in the hospital emergency room within 10 minutes after that, thanks to the District's ambulance service. I will always be grateful to the paramedic, Deborah (whose last name I will never know), who took care of me during that ride.

It strikes me that the public generally hears only the bad and not the good about our public servants and especially those rendering emergency medical services. The people whom they help the most don't even know their names and can't properly thank them.

DAVID BUSBY Washington